1. #1

    Zombi U Endgame Breaking Bug **SPOILER ALERT**

    Towards the end of the game, after you've gotten the Dr.'s Eye, there's a room that leads to the Royal Kitchen. It's got a CCTV Junction Box and a pile of junk you can use C4 on. After you've blown the junk. There's a corner that if you walk into, you'll get stuck between it and the debris from the explosion. Eventually the game will realize this, it'll clip you outside of the map and then kill you. So now your mission critical items, in this case the Dr.'s Eye, is outside the map and is not recoverable. Here's a video of the the problem. I don't really want to start the game over. Hopefully Dev team can patch it up.

    http://youtu.be/gmSl0mieics
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  2. #2
    Ubi-MoshiMoshi's Avatar Community Representative
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    I will pass this along to the team.
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  3. #3

    Omg

    OMG I came here to post this bug after waiting all weekend for Ubisoft phone support to open and tell me this was all I could do. I have the exact same problem and it is well documented by the OP. When you open your backpack the animation drops you below the map geometry.

    In fact, if you load into Buckingham Palace in the elevator you can see your previous survivor already at the bottom of the map. The green arrow that indicates your mission items spawns at base map level and then begins its descent through the game geometry towards your previous survivor's body.

    Are we going to have to wipe our save or can Ubi tell us a way to load our previous survivor's body at another location through a debug code or something? Will there be a patch to fix this bug and reset characters that are saved at the bottom of the map?
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  4. #4
    I ran into the exact same bug last night. I tried going into the corner with another survivor and it also got stuck then glitched through the floor and died, so it is definitely repeatable. I can see the name of my previous survivor under the floor in certain spots as well as the arrow pointing to the first one that glitched that has all my items.

    When the dev team fixes this would it be possible to make the survivors that have fallen out of the map re spawn at a certain coordinate within the palace or maybe outside the safe house so our items can be retrieved?
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  5. #5
    Today I've encountered the same problem as you guys.I posted a topic before I found yours.I've tried everything to reach my survivor to no avail.This is a game breaking glitch.I do not want to lose my save(17 hrs).Can we begin a new game without losing our previous game's save?
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  6. #6
    I hope it would be possible to make it so that items cannot be outside of the boundaries of the game world, I'd be fine if they made it so that if some glitch happened where the critical items did make it out of the boundary and your survivor was killed, that those items be respawned in the safe house.

    I'd also like a 2nd slot in the save for a normal game. I've read that if you want to play through again, you have to delete your save and start again. If I've beaten the game, I'd like to keep that save and then play off of another slot.
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  7. #7
    I unfortunately have to enter something on this post. After 20 survivors lost, over 12 plus hours of game play, I reached the room where you have the professor (who's eye you need). I notice several zombies in the area, so I used strategy and I killed the professor with the scoped crossbow, then the other two I killed with the bat, after the room was clear I went over to the professor and tore the eye out, after I tore his eye out, I went to my BOB (backpack) and then my character went off the map grid to the -1 floor. I restarted the software, and I found the next mission item was to recover my items from the previous survivor, well I went to the area in the palace where you have to get the eye and behold I can't find my old survivor. I'm forwarding this to technical support, this is kind of a rip off. I like this game a lot, and to have this ruin the ending makes me a little angry. I would like to have the game fixed or even compensated in some other way. I don't feel it's right that I have to start this game all over again over something that I have no power over. Please respond Ubi Soft team.
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  8. #8
    drewkop1982
    I had the exact same bug.Tech support sent me this reply.Hopefully it means we'll have a patch soon:
    "Thank you for contacting Ubisoft Support. We have reported all of the issues and glitches players have encountered to the development team. We have documented the issues players have reported in to us from the phone calls, emails and information left on the forums for the game up to the development team so they can be truly aware of what you all are experiencing. Please have patience as the team looks into the issue but we are trying to get this taken care of so you all can enjoy the game you paid for."
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  9. #9
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi guys, please ensure you report bugs to Technical Support. Thank you LivingOnWheels for doing this.
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  10. #10
    I have had the same problem and I solved it this way. I have done in this order, but I do not know what action has unlocked everything I was stuck and had wanted to play, I hacked all the cameras of the game, I picked up a little 'arms and returned to the shelter, I saved and then I headed to Buckingham Palace. Probably the mission was already at an advanced stage and using the quick method to move with the manhole covers, I found myself in the basement of Buckingham Palace. In the laboratory, however, the doors to get back to the kitchen were blocked, so I had to make her walk from Victorial Memorial (the only way). Once you take the lift to the upper floor for the first time appeared to me this message: "you will never go back! Starts Up climbing the final phase of ZombiU." Perhaps The breakthrough was this. I redid all like the first time and just before the kitchens, the doctor reappeared (already dead) and I caught the eye. From here on smoothly and I was able to finish the game.

    Sorry for my english...

    I hope to be useful.

    greetings
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