My copy of Heroes VI: Gold Edition did not give me the DLC. | Forums

[Neodrauka]

I just sat there and wrote a huge ticket, submitted, and was met with,

"Sorry, obviously there is something technically wrong, we'll have it fixed as soon as possible".

My question? Disappeared into the nether, as if it never happened.

FUUUUUUUUUUUUUU!

[Se4ted]

Got the same error, I believe it might be due to Steam trying to activate the key on your behalf...

But anyways I have raised a ticket for myself. 00534834

Nice issue with the Steam Sale

[Ubi-MoshiMoshi]

Hi guys, please have a read here http://might-and-magic.ubi.com/heroe...t=tcm:6-231-32

[Zeridox]

I had a similar problem. but instead of not giving me the DLC it gave me all of the DLC and not the game..So I can play Pirates and Macabre but not the prologue or the originial game. When I enter my key it says it was already used..

[entei-11]

The same situation. No original game, only DLC... Bought Gold Edition on Steam.

[kaapelikala]

Hello,

Like Ipersons, Ive just bought the Gold edition from steam today. I got my three keys for the pack, entered both DLC successfully, BUT the Might & Magic VI original content is locked! I cant play the original game, only the campaign of the DLC.

Ive written an question with some screenshots to the tech support... I didnt have the game before, but it said on steam store that Gold included might & magic VI. Am I wrong?

Tks

Same here. I want my money back. I don't want to jump through stupid hoops just to get a game working (especially since that *other* version works straight out of the box).

Is Ubisoft or Steam at fault here?

[Ubi-MoshiMoshi]

Hi guys, please open a ticket with Technical Support http://support.ubi.com/

[Hax.Pr3d]

Just bought the gold off the steam sale and none of the DLC content as in maps are working. Opened a ticket hopefully it goes by fast as it seems like they have experience with this issue by now.

[jackmix]

I wouldn't expect a response today, odds are they'll get back to you on Monday or Tuesday since they're not active on weekends.

Submitted a ticket about how my Steam purchased Gold edition only unlocked the DLC campaigns for me, pretty annoyed I have to wait god knows how long just because Ubi (as usual) can't get their act together.

Hope one day you will learn DRM does nothing but annoy your legitimate customers and wastes budget money. It's the reason why I waited this long to even buy it on sale since I knew screwups were gonna come from it. I was apparently foolish to think since the game's been out for over a year that their always-on DRM would be working right by now.

[RoninX2010]

Hi guys, please have a read here http://might-and-magic.ubi.com/heroe...t=tcm:6-231-32

Yeah great thanks, that doesn't help at all. Got it from Steam, it says version 2.1 in game and Steam also tells me I have the latest version. STILL can't play the main game. Only DLC available.

Every time I purchase a game form UBI I have issues with the unimaginable bad DRM. You got such great games but have by far the worst DRM I have ever seen. Not a single game yet were I did not have issues.