1. #1

    My copy of Heroes VI: Gold Edition did not give me the DLC.

    Hi there, anyone who is reading this.

    Recently I bought a physical copy of Heroes VI. I installed, and the Uplay client asked me for the online code. I found it in my box, and put it in. It validated and it was all fine. However, after patching the game to v. 1.8.0, I noticed that none of my supposedly included DLC were unlocked. That is, "Pirates of the Savage Sea" and "Danse Macabre". I didn't find any keys for those as well in the box. The other codes were only for content for other games such as The Settlers Online.

    Where do I find my DLC codes/unlock the extras that I was supposed to get with the game?
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  2. #2
    Originally Posted by Longxinus Go to original post
    Hi there, anyone who is reading this.

    Recently I bought a physical copy of Heroes VI. I installed, and the Uplay client asked me for the online code. I found it in my box, and put it in. It validated and it was all fine. However, after patching the game to v. 1.8.0, I noticed that none of my supposedly included DLC were unlocked. That is, "Pirates of the Savage Sea" and "Danse Macabre". I didn't find any keys for those as well in the box. The other codes were only for content for other games such as The Settlers Online.

    Where do I find my DLC codes/unlock the extras that I was supposed to get with the game?
    well i would say talking with the technical support, if they ask if it really is the gold edition then give them the corrosponding CD key from the box.
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  3. #3
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi, please contact the retailer or Technical Support with proof of purchase, the link is in my signature.
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  4. #4
    Alright, I will file a support ticket. Thanks.

    However, is it possible to hear the reason why the DLC wasn't included with the game when it was supposed to?
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  5. #5

    I have the same problem

    just got my gold edition from CDON.com but no keys for the expansions
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  6. #6
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi Nemesis1141dk, have you contacted CDON.com about this?
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  7. #7
    Hello, I´m also a Swede with a CDON.com purchaser of the physical Gold Edition of the game.
    Game was sealed, everything in order with the papers - so nothing iffy about it.

    The back of my <Install> papers have a section printed on them.


    Might & Magic Heroes VI Gold Edition
    Online Keycode

    insert numerical sequence here.


    Installed the game, etc Uplay stuff. But it seems this is only the standard edition of the game. None of the DLC stuff or other things are viable, the Succession Wars singleplayer scenario seemed to be available for usage. ( is it still exclusive or public to anyone? )

    But La Danse Macabre, etc and other things seemed to be locked away for me. I entered my product key as I did to Uplay but it says that the code has already been used up. (Yeah, by ME! - but why aren't you unlocking!? )


    Assistance in this matter would be appreciated. Should I make contact elsewhere?

    CDON.com are generally not very responsive, they forward me to the Ubisoft website and that's about it.



    All in all, I just installed my game, went through the bazillion patches and have nothing but my core game, the Sandro and Crag Hack adventures are inaccessible, general Gold Edition stuff is without a trace. I want to play this, heck - Getting back into the role of Sandro was the main draw to this new installation in the series for me.
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  8. #8
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi Goggy-the-Cruel, have you also contacted CDON.com about this?
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  9. #9
    I have indeed, yet to recieve a response however. But I provided a link to this thread in the query.

    But I don't expect much more of a response besides being forwarded to Ubisoft.
    I´d really like this to be resolved, until then I´m refraining from playing Heroes 6, which is unfortunate - as I want it so badly.
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  10. #10
    I did just like you im also a swed that bought the gold edition on cdon.com,

    i think this might be a wrong code in the box its just one code but it says gold edition
    i put it in and get only the basic game with no extra at all,

    And logic says that if there where more than one code that those would be printed on the same paper in the box right?

    So my guess is that during priniting codes where messed up so that instead getting gold edition we got the basic game instead,

    And another question i have is should it say gold edition on my game list in uplay? it does not now,

    and does it say gold edition during game startup?
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