1. #21
    Ubi-MoshiMoshi's Avatar Community Representative
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    Nov 2011
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    Hi and welcome to the forums, please open a ticket with Technical Support https://support.ubi.com/
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  2. #22

    Can't Sync and all dynasty traits were failed to be load

    Hi I am a asian player and bought this game on steam for a completed version last month
    Can the officer explain why the conflux was shut down? Why I can't get my online save?

    I lose the all traits unless the conflux won't "time me out?" How inconvenient is this!
    And hero's attributes looks like bugged or locked! I am not a cheating player. Hoho...

    *I really feel bad and annoyed about what I paid to play.
    *Thanks to UBI for nothing.
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  3. #23
    Ubi-MoshiMoshi's Avatar Community Representative
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    Nov 2011
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    EMEA CRC
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    Hi and welcome to the forums, please open a ticket with Technical Support https://support.ubi.com
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  4. #24

    Do something after turning off forum-bots.

    Originally Posted by Ubi-Mush Go to original post
    Hi and welcome to the forums, please open a ticket with Technical Support https://support.ubi.com
    1. How i will play on other comp if i can not use cloud technology. This glitches are awesome in case of lost time. I am a working man, i've lose my money on this.
    2. How you will back my files for 2014 year? I dont need 2011-2013 yy saves.
    3. When i will have a working launcher for play in Heroes 6?
    4. How will be compensate yours mistakes, your non-professional work with launcher of Heroes 6?
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  5. #25
    every time when i try to save game, game starts to eat hard drive space until it ends, then game crashes.
    next time i start play i have no any saves in game and my hard drive full of buggy saved files.
    does it normal?
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  6. #26

    Try this?

    Hey guys, I was just having a similar problem, but have you guys tried to uninstall both Uplay and the game HoMM6? Then try reinstalling both in the same folder. It worked for me so yeah.. At first it prompted me that it couldn't sync with the saved files, but later on it finally did. That's just my 2 cents, good luck sirs.
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  7. #27

    load/save error

    Originally Posted by Ubi-MoshiMoshi Go to original post
    People are having issues with the Cloud not saving or saves going missing. If this is happening to you please do the following;

    1. Launch the Uplay PC client (Start -> Programs -> Ubisoft -> Uplay)

    2. Click the settings button in the top right corner

    3. Uncheck Enable Cloud Save Synchronization for supported games.
    Hi
    I have that issue with the save and load games for MMH6.
    When I had entered the activation code from the cd-case, in Uplay recognize the game like Shades of Darkness version. I have the first and original version, not the Shades of Darkness. Anyway, the game works fine, but when I save a game, I cannot overwrite the previously saved game, and after I exit, all the saved games are erased.

    Help...?!
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  8. #28
    Originally Posted by Ubi-MoshiMoshi Go to original post
    People are having issues with the Cloud not saving or saves going missing. If this is happening to you please do the following;

    1. Launch the Uplay PC client (Start -> Programs -> Ubisoft -> Uplay)

    2. Click the settings button in the top right corner

    3. Uncheck Enable Cloud Save Synchronization for supported games.
    Tried this and it does not work. Who do I call for my money back you ****ing rip off merchants
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  9. #29

    Pleas be good

    I bought the game to play
    I will not solve the problem you have to deal with
    I can not collect uplay rewards
    I can not save on the cloud
    I want to solve these problems
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