1. #1

    Steam CD-Key already in use with another Uplay account

    Hi, as the title mentions, i'm having trouble getting splinter cell to work on my new computer because it says the cd key is already in use with another uplay account. Problem is, i have no idea how to fix this and was wondering if anyone could help me, thanks.
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  2. #2
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi GolfingOcto, have you previously installed using this key? If so then keys are only valid once, please try signing in with the Uplay account you first installed it with.

    If this is not the case then please contact Technical Support who will be able to advise.
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  3. #3
    I am having the same issue with every game I have on Steam that requires Uplay. I recently got a new computer and am re-installing several games (From Dust, Future Soldier, etc.) but when I launch them Uplay asks me for the CD-Key and then says they are already in use even though I am logged in to the correct Uplay account! Wtf?
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  4. #4
    KenTWOu's Avatar Senior Member
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    Originally Posted by Seedl3ss Go to original post
    ...but when I launch them Uplay asks me for the CD-Key and then says they are already in use even though I am logged in to the correct Uplay account! Wtf?
    After Uplay 2,0 update you should start Ubisoft Steam games via Steam library.
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  5. #5
    Originally Posted by KenTWOu Go to original post
    After Uplay 2,0 update you should start Ubisoft Steam games via Steam library.
    even starting the game via my steam library i still get the thing asking me for a CD key and there is no way to exit from that. as i saw on another thread they said that you can just cancel the CD key thing. I'm having this same problem with ghost recon future soldier
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  6. #6
    I've got the same issue as well. Its keeps asking for my key even though I have already activated it and have been playing. When I enter the key it says key already in use.
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  7. #7
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi and welcome to the forums, please open a ticket with Technical Support, the link is in my signature.
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