What is the process required for refunds? | Forums

[Caped_Baldy_89]

Who do we talk to about getting our money back for this game? It is clear it is not working for anyone... If the moderators are here, can you help us out?

[Itachi_2206]

yeah give me my money back aswell

[Aki0]

Yea Seriously.. give me my money back aswell... the hell.. Still no freakin product key in the mail..

[mrjediknight100]

It depends who you brought the game from and what their policy is.

[Caped_Baldy_89]

I bought it at gamestop, the physical location not the web page.

[mrjediknight100]

Then take a look at this:

http://www.gamestop.com/gs/help/Store%20Return%20Policy.pdf

Looks life you have your receipt and the game is unopened then you have 30 days to return it. If opened you have 7.

[CGWave]

I have steam version, and ive already asked for refund.
Didn't expect from Ubisoft such a poor support..