Hello rhdfrank,Originally Posted by rhdfrank Go to original post
I've submitted your bug report to our developer team.
I will come and update this post as soon as I get an answer on what's going on with that issue.
Thanks for your patience and comprehension!
PS: Could you please give us the link to your Facebook profile please? Just in case we need to look at your account more specifically? Thanks!
Here it is
http://www.facebook.com/profile.php?id=705848324
Thank you
Originally Posted by rhdfrank Go to original post
Hello again!
I will report this new problem. Thanks for letting us know.
As for the previous problem with the free game, is it the free stuff in the banner under the game that you are referring to?
If so, you have to watch at least 3 ads to have enough points.
Here's how to do it properly:
1- Watch the ad
2- Rate it and submit
3- Notice that you get 1 point
4- You are taken to the Reward page - Notice that you need 3 views to have a reward
Is this what you did?
If you get an error page again could you take a screenshot for us? The problem may be related to the sponsor/ad and not the game itself, so we want to find out what's the issue exactly in order to fix it or report it to our sponsors.
Thanks a lot!
Thanks for the precisions.Originally Posted by rhdfrank Go to original post
I've contacted our developer team and sadly the problem seem to be related to the sponsor's ad itself and not to the game.
We've contacted our sponsor to let them know about this bug but there is nothing more we can do at the moment.
We apologize for the inconvenience.
Hello again,
Concerning the Burger palace quest, you can contact the customer support here, they will be able to help you out: http://ubisoft.custhelp.com/app/answ...st/p/2070,2454 (click "Ask a question")
Thanks!![]()