NOTE: Anything that's in type of a different color (usually blue), is a link to another Internet site. Double-left-click on a link to go to its site.
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The following versions of Uru have been released for Windows 98SE/Me/2000/XP:
-- Uru: Ages Beyond Myst or Uru: ABM (CD)
-- To D'ni, first Expansion Pack (download only)
-- Myst Uru: The Path of the Shell or PotS, second Expansion Pack, also contains To D'ni (download or CD - CD recommended!)
-- Myst Uru: Complete Chronicles or CC (two CD's containing original Uru: Ages Beyond Myst and To D'ni + PotS)


*NOTICE*
These games contain technology intended to prevent copying that may or may not conflict with some CD and DVD burners, as well as with virtual drives installed by software like Daemon Tools, Alcohol 120%, Easy CD/DVD Creator, Nero Burning ROM, etc.

In all cases, the following are strongly recommended.
1. Download and install the latest firmware update for your CD or DVD drive - especially if you have a CD or DVD burner. Make certain that you know your drive's exact model number, and follow the firmware installation instructions *very* carefully. A firmware update should be available from:
-- a.Your PC or drive manufacturer's website.
-- b. CDRinfo's firmware page.
-- c. The Firmware Page.

2. Download and install the proper driver for your video chipset and Uru as detailed in Uru: Installing Video Drivers With Win XP.

3. Download and install the latest driver for your sound chipset. Make certain that you know the exact model number of your sound card or chipset, so that you download the correct driver. The latest driver should be available from your PC, motherboard, or sound card manufacturer's website, or:
-- a. For Creative Sound Blaster products, start here.
-- b. For Turtle Beach products (Voyetra, etc.), start here.
-- c. For SiS chipsets (if you can't find the updated driver on your PC or motherboard manufacturer's website), start here.
-- d. For AC'97, SoundMAX, etc., chipsets integrated on your motherboard, go to the motherboard or PC manufacturer's website for driver updates.

4. Install all versions of Uru from a clean boot as detailed in Uru: Clean Boot Install/Re-install With Win XP.


Hardware and Software Requirements for URU: Ages Beyond Myst

The Intel Extreme series of video chipsets is NOT supported by URU: ABM. Only NVIDIA and ATI Radeon chipsets are supported. See Uru: Video Cards, Laptops, and Intel Extreme.

Minimum:
* Windows XP/2000/Me/98SE (only Windows operating systems are supported)
* 800 Mhz Pentium III or AMD Athlon equivalent
* 256 MB system RAM
* 4x CD-ROM Drive
* 32 MB NVIDIA GeForce or ATI Radeon video card
* 800x600 16-bit color depth display
* DirectX 8.1
* DirectX 8.1-compliant sound card
* 2 GB hard drive space available
* Mouse and Keyboard

Recommended:
* Windows XP/2000/Me/98SE (only)
* 1.4 Ghz Pentium 4 or AMD Athlon equivalent (faster CPU preferable)
* 512 MB system RAM
* 4x CD-ROM drive (faster preferable)
* NVIDIA GeForce 3 or later, or Radeon 8500 or later video card
* 1024x768 32-bit color depth display
* DirectX 9.0c
* DirectX 9-compliant sound card (Sound Blaster Audigy 2 series or equivalent)
* 10 GB hard drive space available
* Mouse and Keyboard

Supported Video Cards at Time of Release:
* ATI Radeon 7000/8000/9000 families or later
* NVIDIA GeForce 256/2/3/4/FX families or later

So, now you've read through the hardware and software requirements above, and also URU: Video Cards, Laptops, and Intel Extreme. If you're still in doubt as to whether your PC can run Uru: ABM, try downloading and playing the demo. This will tell you if your PC can NOT run Uru, but it may not prove that your PC CAN run Uru! Here are some demo download links:

gamershell.com
fileplanet.com
Cnet download.com
actiontrip.com
fileshack.com

DO NOT use a "download accelerator" or "download helper" utility when downloading the demo, since doing so may well result in a corrupted download!


Hardware and Software Requirements for Myst Uru: The Path of the Shell (second Expansion Pack)

Installing Myst Uru: The Path of the Shell (PotS) requires the Uru: ABM full version original CD.

If you download the PotS expansion pack, you can download and re-install it a maximum of 5 times. This is a very good reason to buy the boxed CD version of PotS, instead of downloading. There's no limit on re-installs with the CD version!

Minimum:
* Windows XP/2000/Me/98SE (only Windows operating systems are supported)
* 800 MHz Pentium III or AMD Athlon equivalent
* 256 MB system RAM
* 32 MB DirectX 9-compliant video card (NVIDIA, ATI Radeon, Intel Extreme only)
* 800x600 16-bit color depth display
* DirectX 9.0b
* DirectX 9-compliant audio card
* 4x CD-ROM drive
* 2.5 GB hard drive space available
* Mouse and Keyboard

Recommended:
* Windows XP/2000/Me/98SE (only)
* 1.4 Ghz Pentium 4 or AMD Athlon equivalent (faster CPU preferable)
* 512 MB system RAM
* 4x CD-ROM drive (faster preferable)
* NVIDIA GeForce 3 or later, or Radeon 8500 or later video card
* 1024x768 32-bit color depth display
* DirectX 9.0c
* DirectX 9.0-compliant sound card (Sound Blaster Audigy 2 series or equivalent)
* 10 GB hard drive space available
* Mouse and Keyboard

Supported Video Cards at Time of Release:
* ATI Radeon 7000/8000/9000 families or later
* NVIDIA GeForce 256/2/3/4/FX families or later
* Intel Extreme


]Hardware and Software Requirements for Myst Uru: Complete Chronicles

Complete Chronicles is a two-CD set which includes Uru: Ages Beyond Myst and Myst Uru: The Path of the Shell.

Minimum:
* Windows XP/2000/Me/98SE (only Windows operating systems are supported)
* 800 MHz Pentium III or AMD Athlon equivalent
* 256 MB system RAM
* 32 MB DirectX 9.0-compliant video card (NVIDIA, ATI Radeon, Intel Extreme only)
* 800x600 16-bit color depth display
* DirectX 9.0b
* DirectX 9.0-compliant audio card
* 4x CD-ROM drive
* 2.5 GB hard drive space available
* Mouse and Keyboard

Recommended:
* Windows XP/2000/Me/98SE (only)
* 1.4 Ghz Pentium 4 or AMD Athlon equivalent (faster CPU preferable)
* 512 MB system RAM
* 4x CD-ROM drive (faster preferable)
* NVIDIA GeForce 3 or later, or Radeon 8500 or later video card
* 1024x768 32 bit color depth display
* DirectX 9.0c
* DirectX 9.0-compliant sound card (Sound Blaster Audigy 2 series or equivalent)
* 10 GB hard drive space available
* Mouse and Keyboard

Supported Video Cards at Time of Release:
* ATI Radeon 7000/8000/9000 families or later
* NVIDIA GeForce 256/2/3/4/FX families or later
* Intel Extreme
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POSTING GUIDELINES

Your problem may well already have been addressed, so please, before posting, search:
-- Ubisoft Support Center
-- Ubisoft Support FAQ's
-- Uru Technical Help & Advice Forum

If you have a hardware problem, posting a DxDiag report for your system will really help the folks here to assist you. It's hard to make recommendations if we don't know what your system looks like.

To post a DxDiag report
-
If you have already started a thread about your problem, please DO NOT start a new thread for your DxDiag report. Instead, post the report in your existing thread!

1. Press keys (win) + R, or click on Start > Run.
2. Type dxdiag in the box.
3. Click OK.
4. Let the blue bar in the lower left corner of the Dxdiag window finish crawling and disappear.
5. Run all of the tests you can on the Display, Sound and Music tabs. Do not neglect to do this step!
-- a. On the Display tab, click on the Test DirectDraw and Test Direct3D boxes, and follow the resulting instructions.
-- b. On all of the Sound tabs, click on the Test DirectSound box, and follow the resulting instructions.
-- c. On the Music tab, click on Test DirectMusic box, and follow the resulting instructions.
6. Click on Save All Information.
7. Close the DxDiag utility.
8. Now you have a DxDiag.txt file on your Desktop, or in the location where you have saved it.
Copy *ALL* of the contents of this file to the Windows Clipboard:
-- a. Double-click on the file to open it.
-- b. Right-click anywhere in the text, then click on Select All in the resulting menu.
-- c. Right-click on the highlighted text, then click on Copy in the resulting menu.
9. Paste the contents of the file from the Clipboard into a new post in your existing thread:
-- a. Click on Reply to Thread, and with the mouse cursor at the upper left corner of the resulting box, type in any further details about your problem.
-- b. Position the mouse cursor at the left margin and two lines down (press Enter to insert a line) from any further details, then right-click.
-- c. Click on Paste in the resulting menu.
-- d. Click on Save to post.

NOTE: If the manufacturer and exact model number of your PC aren't shown under 'System Information' (System Manufacturer and System Model) at the top of the report, also include that information in your post. Or, if you built your system or it was put together locally for you, include the manufacturer and exact model number of your motherboard.