Last Sync: Date outdated | Forums

[kh965]

I don't know about anyone else, but the site is not syncing completely for me. The middle section of the dashboard where it shows your daily total of calories burned is up to date, however, on the left side of the page where it says calorie score, that has not been updated since 11-24, even though it says last synced 2010-11-30. The calorie score does not include any of the calories burned for me since 11-24.

[O3SilverCobra]

I keep getting when I login to the website. I have tried it on 3 different browsers with no success. I can see some stuff in the background which has my Total calories, but the below message is on all parts of the site. They need to fix these technical issues because it is pretty useless at this point.

Translation Missing : error404

[Alnark]

Same here. The website says translation error 404, but i can see the background. Really getting annoying!

[Cocopuff1969]

I LOVE this game but today when I got home to complete the remaining 100 or so calories to reach my 1700 calorie goal, which was due today 30NOV, Your Shape indicated "I DID NOT REACH MY GOAL." The goal was gone and I felt completely deflated! Can you confirm if the server date/clock that is running Ubisoft is based on GMT (Greenwich Mean Time) or some other time zone? If so, the server really needs to be able to sync with the time zone that each player is located in so as not to screw up goal deadlines.

Furthermore, yesterday while looking at my monthly stats, I noticed the website had an extra day (31) for Nov. There are only 30 days in Nov. Also, the profile stats do not seem to match up with the daily, weekly, or monthly stats.

Again, I really love this game and I really like the fact that one can track stats in real time online. This is what motivates me as I can see my progress. I think the online stats is what will catapult this game into a completely different level (as far as work out programs go) because people love to track their performance!

I know it is early on as fars as this game and site are concerned, but PLEASE do what you can to get things running properly.

[ive50]

I am having the same problem. My total calories are synced but my dashboard doesnt read the workout/games I did today. Is there any way to fix this or does it need a day to load? I thought it was 'real time'.

Any help or suggestions would be greatly appreciated!

[AuntieParticle]

Sometimes, especially when things are very busy it takes some time to catch up. Sometimes it just a couple of hours but it can take as long as a day. Sometimes parts of the information are up to date and others lag behind. It's a little quirky but it usually sorts itself out eventually.

[Rabid_Maggot]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by NanoParticle:
Sometimes, especially when things are very busy it takes some time to catch up. Sometimes it just a couple of hours but it can take as long as a day. Sometimes parts of the information are up to date and others lag behind. It's a little quirky but it usually sorts itself out eventually. </div></BLOCKQUOTE>
It's really weird, Ive worked out every single day since Jan 3rd, it's all tracked fine on the website...but for some reason yesterday the website says I never did anything. I know I did because I unlocked 2 achievements yesterday. It has today's workout listed but not yesterday...and even doing the math for my total calories lost just off the site alone, I'm missing like 230 calories burnt which was about right for yesterday's workout. Is there anyway to get this data corrected?

[Gypsy816]

This has been passed along.

[AuntieParticle]

Sorry this is so long and detailed, but in the end it might help someone

I noticed something odd when I used YSFE today. Normally then I am going to use YSFE I turn on my Xbox, wait for the sensor to wake up then wave my right hand for it to recognize me and my Kinect ID, which signs me into XBox Live as well. After that I open YSFE and after waving my hand again in the welcome area of the game it automatically knows who I am. Using this method I have not had any trouble with my calorie count on the Your Shape Center website.

But this afternoon I was a little distracted so I opened the game before signing in. I was prompted to signin in the game and did that instead. I noticed after signing in that instead of the goal, challenge, friend information I usually see on my profile screen, I saw something telling my about signing up for Your Shape Center. I thought, "That's odd," But just continued to the personal trainer session. I did two personal trainer sessions. Then I want back to look at my profile again. It still looked odd. So I left the game and turned off my XBox.

When I turned it back on I waited for the sensor to wake up, waved for it to recognize me then entered the game the way I normally do. This time the profile page look normal with the goal, challenge, friend information all there. I went and played a brief gym game. Then I left YSFE again and closed down my XBox.

When I went to the Your Shape Center website I noticed that my grand total of calories was correct. But today's totals are not. Everything was counted except for the two sessions I did while I was signed into my profile from within the game instead of the way I normally do it. Even the single gym game was counted correctly.

So the manner in which someone signs into their profile may effect how accurately their information syncs to the Your Shape Center website.

[kwilds]

I've had trouble with syncs yesterday and today as well. Yesterday it did not log my morning workout at all. I did an extra gym game in the afternoon and that logged fine but still nothing from the morning. Today I did my morning work out and again nothing is logged.