My game is stuck... | Forums

[DeniseTigger]

My game is stuck and has been for the last month. It won't register any new calories (though it does count them during play), and it always returns to Gunner Peterson workout - even if I've played another program the previous day in the Personal Training section. I also completed the Toning program to move on to the 'Advanced' level, and it lost all my progress so I have to do it all over again everytime I get in and it doesn't save anything. I was informed when it did this in April that I needed to make a new 'gamertag' and this would be a fix to my problem - so I did, and it worked for a few months, now I'm back to square one! I'm hoping for a different solution this time around?! Please help!

[DeniseTigger]

My game is stuck and has been for the last month. It won't register any new calories (though it does count them during play), and it always returns to Gunner Peterson workout - even if I've played another program the previous day in the Personal Training section. I also completed the Toning program to move on to the 'Advanced' level, and it lost all my progress so I have to do it all over again everytime I get in and it doesn't save anything. I was informed when it did this in April that I needed to make a new 'gamertag' and this would be a fix to my problem - so I did, and it worked for a few months, now I'm back to square one! I'm hoping for a different solution this time around?! Please help!