Progress not added to YS Center after outage | Forums

[AuntieParticle]

None of the progress I made early this morning while UPlay was down was added to my Your Shape Center after the site came back online. The total number of calories has updated correctly but none of the other information including progress on my goal and challenge have updated. I did a very brief warmup session after the site was back up so now my profile page shows I have burned 10 calories for the day. Looks like there are few bugs to work out of the online progress tracking.

[jmarchadierSHP]

I think that only the total calories counter is full sync (offline/online), but if the server is down, you will lost your history of daily calories online

[AuntieParticle]

Yes, that seems to be the case. I guess it was my misfortune to be doing my first real YSFE 2012 workout, trying out goals, challenges and events on the very morning that UPlay was down.

I'm having another issue with the Your Shape Center on the website. I keep changing the settings on the profile page and after I click "save" it seems to have worked. But when I return to the YSCenter the setting are back to the default again. I have tried this several times.

[Ubi-MoshiMoshi]

Is the website logging you out after you try and save? Have you tried clearing your cookies and cache?

[AuntieParticle]

Originally posted by Ubi-Mush:
Is the website logging you out after you try and save? Have you tried clearing your cookies and cache?

No, the website is not logging me out after saving the settings.
I access the site from several different browsers: on laptop, desktop, or Android tablet - whichever is convenient at the time. I don't think cache or cookies should be an issue here. Since I changing a global setting on the website I would think the the results would be saved server-side and not be dependent on the cookies of any particular browser.