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Frag Doll Emeritus
I am putting together a list of questions and issues to send to the developers and brand managers. There ARE people from Ubisoft reading these forums but it's hard for every need to be met. I volunteered to help get your questions to the right people. I would really like to help all of you be heard.
If you have a question you can reply to this thread and I will add it to the bunch. Or you can reply to this thread
*********************** Update ***********************
Your Questions answered by the Your Shape Web and Development Team.
<a href="http://forums.ubi.com/eve/forums/a/tpc/f/5691026098/m/9551096798" target="_blank">
Event Questions</a>
When will we see an event on the website? Is there a specific date we can look for when we will be able to “subscribe to and event” to unlock the achievement?
We apologize for the Events section delay and for the Your Shape Center issues, but promise that we are listening to your feedback and working hard to get all issues resolved. Our development team is currently working on resolving the web caching and leaderboard issues, and getting the Events section live. We hope to have everything resolved this March. Thanks for your patience, and we’ll keep you updated.
Gender Issues
“I picked a male trainer. Now I decided I would prefer a female. How do I change it?”
You will have to retake the fitness quiz to update your profile and choose a new coach.
How do I change my gender in the game?
How to change your gender for Your Shape:
<UL TYPE=SQUARE> <LI> Go to Your Shape Center via www.yourshapegame.com
<LI> Click on the Track Your Progress button on the left side of the page:
<LI> Login to your Ubisoft account
<LI> Locate the Ubisoft navigation bar at the top of the page:
<LI> Under your user name on the right, select “Edit”
<LI> Login in once more with your Ubisoft password
<LI> Edit your gender to either Female or Male
<LI> Click “Update” at the bottom of the screen
<LI> Click “Finish and Continue”
<LI> Your profile changes have been successfully saved! [/list]
After updating your profile, there will be a 1 hour delay before the Leaderboard accurately displays any changes made.
<a href="http://forums.ubi.com/eve/forums/a/tpc/f/5691026098/m/5951072598" target="_blank">
Calories</a>
How does the game calculate the calories I’m burning?
The calories burned counter depends on different parameters: your weight, your age, the routines you’ve performed and the duration of the exercise. Your body naturally burns calories even when you are still (since it is actively keeping you alive). Your Shape tracks 3 different states: idle, active and very active. For example, if you’re just standing still during a workout, the game tracks you as idle and counts the calories for that idle state, giving you a much lower calories burned score than if you were actively moving during the exercise.
Movements Not Registering
Some players are having problem with the game registering their movements.
This could be a Kinect tracking issue. First off, it’s important to make sure you have properly set up the Kinect device taking into consideration distance, space and the amount of light in the room. Make sure your avatar appears in the dedicated work out zone and that you don’t stray from this area during workouts. Another thing to remember is that rhythm is important. If you are not in rhythm with the movements you won’t get the full reward.
"I’m having a hard time staying ‘in rhythm’ do you have any suggestions as to how I can improve my score?"
There are different levels of difficulty. When you start a routine, it starts slowly then builds up to more difficult levels. It’s important to be sure you are in rhythm with the slower levels of difficulty before switching to a faster routine. Through continued practice you will get stronger and have an easier time staying in rhythm.
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Frag Doll Emeritus
I am putting together a list of questions and issues to send to the developers and brand managers. There ARE people from Ubisoft reading these forums but it's hard for every need to be met. I volunteered to help get your questions to the right people. I would really like to help all of you be heard.
If you have a question you can reply to this thread and I will add it to the bunch. Or you can reply to this thread
*********************** Update ***********************
Your Questions answered by the Your Shape Web and Development Team.
<a href="http://forums.ubi.com/eve/forums/a/tpc/f/5691026098/m/9551096798" target="_blank">
Event Questions</a>
When will we see an event on the website? Is there a specific date we can look for when we will be able to “subscribe to and event” to unlock the achievement?
We apologize for the Events section delay and for the Your Shape Center issues, but promise that we are listening to your feedback and working hard to get all issues resolved. Our development team is currently working on resolving the web caching and leaderboard issues, and getting the Events section live. We hope to have everything resolved this March. Thanks for your patience, and we’ll keep you updated.
Gender Issues
“I picked a male trainer. Now I decided I would prefer a female. How do I change it?”
You will have to retake the fitness quiz to update your profile and choose a new coach.
How do I change my gender in the game?
How to change your gender for Your Shape:
<UL TYPE=SQUARE> <LI> Go to Your Shape Center via www.yourshapegame.com
<LI> Click on the Track Your Progress button on the left side of the page:
<LI> Login to your Ubisoft account
<LI> Locate the Ubisoft navigation bar at the top of the page:
<LI> Under your user name on the right, select “Edit”
<LI> Login in once more with your Ubisoft password
<LI> Edit your gender to either Female or Male
<LI> Click “Update” at the bottom of the screen
<LI> Click “Finish and Continue”
<LI> Your profile changes have been successfully saved! [/list]
After updating your profile, there will be a 1 hour delay before the Leaderboard accurately displays any changes made.
<a href="http://forums.ubi.com/eve/forums/a/tpc/f/5691026098/m/5951072598" target="_blank">
Calories</a>
How does the game calculate the calories I’m burning?
The calories burned counter depends on different parameters: your weight, your age, the routines you’ve performed and the duration of the exercise. Your body naturally burns calories even when you are still (since it is actively keeping you alive). Your Shape tracks 3 different states: idle, active and very active. For example, if you’re just standing still during a workout, the game tracks you as idle and counts the calories for that idle state, giving you a much lower calories burned score than if you were actively moving during the exercise.
Movements Not Registering
Some players are having problem with the game registering their movements.
This could be a Kinect tracking issue. First off, it’s important to make sure you have properly set up the Kinect device taking into consideration distance, space and the amount of light in the room. Make sure your avatar appears in the dedicated work out zone and that you don’t stray from this area during workouts. Another thing to remember is that rhythm is important. If you are not in rhythm with the movements you won’t get the full reward.
"I’m having a hard time staying ‘in rhythm’ do you have any suggestions as to how I can improve my score?"
There are different levels of difficulty. When you start a routine, it starts slowly then builds up to more difficult levels. It’s important to be sure you are in rhythm with the slower levels of difficulty before switching to a faster routine. Through continued practice you will get stronger and have an easier time staying in rhythm.
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Junior Member
The biggest problem is when you want to change programs and the lack of saving what you've already done. Having to start over from scratch is a dealbreaker.
I would also like to see less repetitions of the same exact movements within the workouts. For example the NIVEA Work Your Body workout has way too many reps of lunges during the course of the 15 minutes. There's little variety for the first exercise.
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Member
Please have them look into the poor calorie expenditure calculation. I'm a male in my 40's and weigh 185 and am 6'2". After doing 28 minutes of Cardio Racer, the game reports 150 calories burned which is ridiculously low. My Polar heart rate monitor with the exact same information about me (age, weight etc) shows upwards of 350. Even my treadmill calculates more accurately than this game and it also only asks for weight and age. If I were working out and worked as hard as I did during Cardio Racer and believed after 28 minutes I only burned 150 calories, I would never do it again...it would be too demoralizing and would not motivate me to keep going.
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Junior Member
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Member
The zen class refuses to recognize any sort of squat movement. I know it's not the Kinect sensor because Your Shape will recognize squats outside of the Zen class. The class is very much *less* Zen due to all the effort needed to get the sensor to recognize these Zen class movements. 
Also, the voice in the physical training sessions is always fussing that legs aren't far enough apart. They seem to need to be nearly twice as far apart as the trainer to get the sensor to recognize a "correct" stance during some exercises.
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Junior Member
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by bekkilyn:
Also, the voice in the physical training sessions is always fussing that legs aren't far enough apart. They seem to need to be nearly twice as far apart as the trainer to get the sensor to recognize a "correct" stance during some exercises. </div></BLOCKQUOTE>
Agreed, it seems you have to do the splits to be recognised as a wide enough stance. I hope this gets fixed. I wondered, could it have to do with the kinect sensor not being mounted on top of my television but at a lower level???? Maybe the program expects a different angle??? Do you have the sensor at eye level ?????
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Junior Member
Two questions:
If I promise to buy the DLC, will Ubi promise to patch the game?
Is there any evidence that Ubi is listening to our concerns?
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Junior Member
they cant hear, they counting coins and makes big noise. Sorry fragdoll but just really disquasting how gamebussines works. I think UBI manager read the forum....and think whou we have big problems here...so put that DLC link in the patch get some money till we can.
You know what I cant imagine?
Why is the problem looks this big here and why r u selling that much copy? People maybe has a lot of money and if doesnt work just try other one...but this is the real energycircle of game bussines if I understand well
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Senior Member
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by TinPeregrinus:
Two questions:
If I promise to buy the DLC, will Ubi promise to patch the game?
Is there any evidence that Ubi is listening to our concerns? </div></BLOCKQUOTE>
We are indeed reading and reporting on your concerns. Your patience is greatly appreciated!!
