Lost email address | Forums

[NotHarith]

Hello ubisoft I need help to recover my gmail account or just change my email in ubisoft but it needs an email verification for my account and since I cant access my gmail account that I assigned in my ubisoft account so thats why i went to this thread or forum because I want to play ranked even though im still low level but I want to quickly fix this issue ubisoft please help me

[Ubi-Ginge]

Hi NotHarith!
To avoid discussing account details openly on the forums here, can you please contact us privately via Facebook or Twitter about this.

[MrOtterton25]

when I made my account I think I made a typo so now I don't know what my email is for the account

[UbiDork]

MrOtterton25: Thanks for reaching out about this! If you're still having this issue, please send me a private message!

[UBI-Froggard]

when I made my account I think I made a typo so now I don't know what my email is for the account

Please can you create a support ticket / live chat for this here.

You can also private message us on Twitter or Facebook if you prefer.

[AugustusTG.TW]

man i have also foegot my email of assassin's creed 4 and after giving 2 tickets also there is no reply plzzz help me my username is "akd30"

I have had my account for 4 years and have over a 100$ spent in it I can sign in on my xbox but im trying to link it to my pc

[UbiDork]

AugustusTG.TW: Hi there, AugustusTG.TW! Thanks for reaching out about this. I can definitely help with that. Can you please tell me the name of your GamerTag?

[SF_chrq]

my account sf_chrq cannot be accessed as the email has been deactivated meaning i cant sign in since the email is connected to two factor authentication
if i can have any help disabling the two factor authentication and changing my email that would be great.

[UbiDork]

SF_chrq: Hi, SF_chrq! Thanks for coming to the Ubisoft Forums about this! To get this resolved for you, To get your email address changed, you’ll need to speak with us one on one. To get started, please feel free to either Create A Support Ticket, create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter, or send me a private message directly.

[ComradDurandal]

Tried to work through support to get my e-mail changed, as I do not have access to the original e-mail address (the provider went out of business). Eddie J from support wouldn't help, and disconnected me. This is NOT acceptable