Lost email address | Forums

[UbiDork]

Hey there, skiyyz! I removed your email addresses from your post as that is account specific information. To get your email address changed on your account, please create a support ticket!

You can also create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter!

[TheBlackBieber]

I do not have access to my email and i want to change it so i can verify my account

[UbiDork]

TheBlackBieber: Thanks for reaching out about this and welcome to the Ubisoft Forums! I don't see that you have created a support ticket with us yet. Can you please create one so we can better assist you? As explained in the post above yours, you can also create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter!

[TheRedBow03]

The same happened to me but i never received the key because the game was a gift. Would it be possible to recover it aniway ?

[Ubi-Woofer]

Hey TheRedBow03, would you mind clarifying if the key you activated was a Uplay PC key, or if this is a Steam-enabled Ubisoft title that you own?

We'll certainly do our best to help you recover your Ubisoft Account if you open a support case or start a Live Chat with us.

[TMOC69]

Alright so, here's the deal. back in 2016 i made a Ubisoft account, using an incorrect email, which doesn't even belong to me. after years of not playing any ubisoft related games, i decided to create a new account. i created it and reinstalled ranbow6siege, but its not letting me play because my steam is connected to my old account, which i both forgot the password to and cant Verify. So, im kinda in the pickle at the moment and have no idea how to connect my new account to steam. do any of you have suggestions, or am i completely cucked?

[UbiDork]

TMOC69: Hey there! Thanks for reaching out about this! To recover information about your Ubisoft Account, you’ll need to speak with us one on one. To get started, please feel free to either Create A Support Ticket, create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter, or send a Private Message to me directly.

[EchoDreemurr]

I lost my email to my club account in rainbow six seige, and I need it back to sign in on my computer to have the same account connected (I play on PS4 and I am trying to connect my account to my PC when I buy it) but I forgot the email to my club account. When I got R6, I do not remember having a club account, and I don't think I have ever made one since yesterday, and when I click the links in the other replies where it says "Contact us here" it just leads me to the ubisoft home or support area. I need help getting my email from my ubisoft club account please.

[EchoDreemurr]

Never mind, I got the situation handled.

[UbiDork]

EchoDreemurr: Thanks for that update! I'm glad to see that you got that sorted!