Lost email address | Forums

[Ubi-Leorthian]

Hello akd30,

The support team should reply to any question you submit within two working days. If you have not had a response from the support team within two working days, please contact a forum manager with your ticket ID and they can contact support to ask about any delays in resolving your issue. The forum managers are: Ubi-Mush, Mr_Shade and Volfbane

You can also try contacting the support team through the Facebook and Twitter channels if you wish to. Their accounts are:
Facebook page: https://www.facebook.com/UbisoftSupport
Twitter account: https://twitter.com/UbisoftSupport

[vietvu2395]

i forget the ID email name of Watch dog. i knew the username is Vietvu5695. but i cant remember the Email to log in. can you help me to show it ? i still keep the Activation code. please help me.
[IMG]ga.png[/IMG]

[youknowRAJ]

Guys if u forgot email id for your uplay account :-
1) From any other account go to ubisoft.com
2) Then post a ticket
OR
3)Start a live chat with agents of ubisoft and give them information about your lost account ( email ID )
4) If you are rightful owner , he will give you your email address
5) Enjoy

( I ALSO FORGOT MY E MAIL ADDRESS BUT AFTER LIVE CHAT I GOT IT BACK WORKED FOR ME < THANKS UBISOFT )

[Panda_Liu]

Hi,
My friend had 2 accounts, and he forgot his email for his older account and he dont know what Email address he used.
His account is not logged in no-where, so he can not write any activation key.
He remmember the password but not the Email address. Is there any way to find only that address?
He said he has 1 of the games on that Uplay account on his steam account. Can he link back to the Uplay account and get the Email address?
Thanks for helpers.

[RainX03]

hello
i forgot my email password
i need it to play r6 Ranked i can send you the game key if you want screen etc. i cant accept the email chaging option becouse i dont have the email acces

[Ubi-Woofer]

i forget the ID email name of Watch dog. i knew the username is Vietvu5695. but i cant remember the Email to log in. can you help me to show it ? i still keep the Activation code. please help me.
[IMG]ga.png[/IMG]

Hey there vietvu2395 - I realise your post is from a couple of years ago, but just in case you still need help with this issue - please open a support case on our website to receive assistance from one of our agents, or PM me any details you can remember for your account. I can try to assist you there as much as possible with recovering the account.

Guys if u forgot email id for your uplay account :-
1) From any other account go to ubisoft.com
2) Then post a ticket
OR
3)Start a live chat with agents of ubisoft and give them information about your lost account ( email ID )
4) If you are rightful owner , he will give you your email address
5) Enjoy

( I ALSO FORGOT MY E MAIL ADDRESS BUT AFTER LIVE CHAT I GOT IT BACK WORKED FOR ME < THANKS UBISOFT )

Glad to hear that our agents were able to assist you with recovering your account details, youknowRAJ! Thanks for sharing your advice / experience here with everyone.

Hi,
My friend had 2 accounts, and he forgot his email for his older account and he dont know what Email address he used.
His account is not logged in no-where, so he can not write any activation key.
He remmember the password but not the Email address. Is there any way to find only that address?
He said he has 1 of the games on that Uplay account on his steam account. Can he link back to the Uplay account and get the Email address?
Thanks for helpers.

Hey Panda_Liu. If your friend cannot remember the email address of their account, they will need to contact us directly via a support case for assistance with this issue. We cannot divulge information about an account to anyone but the account owner, and as such, we cannot help your friend indirectly through you or any other third party.

If he has access to his Steam account and has a Ubisoft game on there linked to the Ubisoft Account he is trying to recover, please tell him to contact us with fullscreen screenshots of his proof of purchase receipt for the game and his Steam profile with his unique Steam ID displayed on there.

hello
i forgot my email password
i need it to play r6 Ranked i can send you the game key if you want screen etc. i cant accept the email chaging option becouse i dont have the email acces

We have no ability to help you recover the login credentials for your email address. Please contact your email provider for assistance with that

If you'd like us to update the email address of your account for you, we can do that, however. You'll need to open a support case on our website from the account in question to begin the process.

[HEHEBOI.WAG]

I have forgotten my password to my account and the email I used to create the account I no longer have access to it. Is there anything I can do to help resolve this problem.
Thanks

[HEHEBOI.WAG]

Due to me not having either my password or email I am unable to access the game without logging in to my primary account which I no longer can access.
If someone can respond to this and fix this issue that would be greatly appreciated.

[Ubi-Redbeard]

Due to me not having either my password or email I am unable to access the game without logging in to my primary account which I no longer can access.
If someone can respond to this and fix this issue that would be greatly appreciated.

Hey,

Can you please reach out to us via Facebook or Twitter, if possible.

[IntoFotMat]

can i change my email because i made a new email address and can you make my email to this one [ REDACTED ] because the [ REDACTED ] got lost and i dont have access to that email anymore so can you change it.
Thanks If you do