Multiplayer...'Unknown Network error' | Forums

[Maverick_U2007]

No, it was a Ubisoft error with their servers and they have fixed it....and BTW, I don't have xfire switched on when I play Silent Hunter.

Sorry M8 all those blood sweat and tears have been in vain!!!

Maverick

[Babalonkie]

Your right and your wrong and vice versa, turns out that i cannot have xfire running if i want to play online. But it has been dependant on if ubi have the local servers up. At the moment they are but they are empty .

[BelgianLion]

Still the problem remains...
I might as well downloaded a cracked version of the internet...

[buddha231974]

[Wolferz]

You guys do realize that Amiga servers and parts are hard to come by these days, right?

[Rogan_X]

... I just bought this game from steam (I am no longer a fan of steam) I am getting the Unknown Network Error popup of doom tm. (lol) any advice??? dinvrstly unhappy customer

[Maverick_U2007]

Originally posted by GARevrand:
... I just bought this game from steam (I am no longer a fan of steam) I am getting the Unknown Network Error popup of doom tm. (lol) any advice??? dinvrstly unhappy customer

Welcome to the Forums.

I DO NOT like steam and will not buy from them, however even I can't blame this error on them.

This one lies squarely at the feet of Ubisoft, who have known about the problem in the passed and fixed it, but who now have known about the problem for about the last six months and appear to be doing nothing about it.

3 days ago I had PM's with Ms-Kleaneasy (Forum Community Manager) about this problem and she has said that she will enquire again about it and get back to me.

As far as Ubisoft fixing the problem...do not hold your breath!!!!!!

Maverick

[kleaneasy]

Hi all

Thanks to Mav for drawing this to my attention.

I've spoken to my boss's and the concerns have been passed to tech support. However as with anything like this they need to try and establish just how big an issue it is, how many players are having problems etc and the only way to do this is by viewing the numbers of tickets submitted via tech support.

That being the case can I please ask that everyone having this issue please take the time to report a ticket through support (their direct weblink is in my signature), it may take you a few minutes but the feedback they can gather from them will be invaluable so I'd really appreciate it if you could, thanks

[Maverick_U2007]

Done, but I am very suprised at them because this is the response I got from them in August 2009, after which they prompty closed the question I sent them as 'solved'.

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Hello,

I have requested some information on the issue as it seems to be affecting others, too. In the meantime, keep an eye on our forums (http://forums.ubi.com) as updates are often posted there.

Regards,
Ubisoft Technical Support.

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They actually do know what the problem is as this is their response when I complained of exactly the same issue in 2008....

Hello,

We have information that suggests this server problem has now been resolved. Can you try and play online again and see if you continue to have issues.

Kind Regards,
Richard Rice,
Ubisoft Technical Support Specialist.

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Ms-Kleaneasy, thanks for trying but they have fobbed you off the same way they have fobbed everyone else off who has posted about this issue in the forums.

They choose not to fix it!!!!!!

Maverick

[kleaneasy]

Just to repeat for others here as I've just said in PT. It’s not that they don’t know some are having issues, more so they're going to take a fresh look at how many people are continuing to have issues which is why reporting the issue now is so important, many like yourself may have reported it before, but continue to have issues and your old report wont reflect that