Many of you have posted about bugs/issues you are having to this forum. While that's a great service to your fellow Chessmaster users, please note that this is a user forum, and that Ubisoft developers don't visit it.
In order to let Ubisoft know about a problem, you must contact Technical Support. Here's how:
Online: http://support.ubi.com
If you are outside of North America:
Ubisoft International Support