First you should try to list your full PC or laptop specs, so that others can help you. Which OS are you using ?Originally posted by SathishN:
i am trying to install prince of persia sands of time.I got, this error show's up saying that I have to close any running programs, empty your temporary folder and check your internet connection and is also error 6002. please help me.
Also post a Screenshot of the above Error, with the exact and correct syntax. Have you closed all background programs on your OS ? Which copy of the game do you have, RETAIL or any digital download file ?
There is a way around installshield issues as I found out when I couldn't re-install WW after a HD crash. Go to C Drive - Program Files/Common Files/Installshield
This Installshield folder - rename it [for example like Installshield1 or Installshieldold].
Reboot PC - ensure all other applications are closed and re-install game from disc. The CD will re-install Installshield fresh without conflicts. If it is installshield issue it will work this way.