Go to http://www.ubi.com and select support, then (if in the USA) select the FAQ section then the "Ask a Question" tab. You'll have to log in with an UBI account to use this function.
If you're international and it didn't automatically take you to your countries website, you'll need to click on the "International Technical Support" link and select the closest country to you then the FAQ section as above.
I don't have a direct email address for them, you could try support@ubi.com and see if it bounces back to you?
Hello/good evening,i have a problem on the crew 1.I want to let you know that we found no way in the forum.Help the problem.I started the game and I encountered a power up after it reopenet the game no longer going to reload a reinstallation ..The game started but after that It was giving me out without any noticed wanting to give me some advice how to fix it situation as soon as posible![]()
Hello, I was never in a game and me and my party were unable to queue into a game. We all decided to restart our game and try again. We restarted our games to find that we had lost mmr and were banned. I am very confused to what happened. Our party leader took us out of the queue before it gave us the notification that we were in a game. It still said matchmaking. Gamertag - DeskSlammer420
Please give me my mmr back.
I am a gold 1 player who has been matched with ping abusers every single game and I am now on the edge of going into silver. Void Edge has been the worst for it and it ruins the experience for everyone and I have never been in the same team as a ping abuser, they are always the enemy team which makes it harder for me to rank up. I honestly don't understand how yous cant disable the feature to ping abuse by making it that you cant access the game if you have a VPN ON. this isn't a difficult fix and it is ruining the game and yous also need to fix your cheat system as me and my friends came up against a hacker in one of our matches,he was 1 tapping through walls, in the end we managed to beat him but our KDs got ruined in the process because yous are to incompetent to have a working ANTI-CHEAT system after the game being out for over 5 years. Get it sorted.