New bug noticed, my character disappears! Please fix bugs! | Forums

[reptilian9]

I've sent this to ubisoft and am reposting here to see if anyone else has this problem:

I have been using Your Shape for Kinect for a few weeks, and enjoying it. For no reason lately, my figure will disappear during a workout, and it's happening frequently now. It seems to happen more in workouts than fitness games. Nothing has changed, I always turn on the same lights in the room and have tried using the kinect tuner over and over and nothing gets fixed. I'm almost positive this is a your shape bug because when my figure disappears, it brings up the pause menu, where I'm completely visible. Again, in the kinect tuner/tracking I am perfectly visible, no disappearing noticed there. Have tried changing clothes, all sorts of things and this must be a bug in the game. Please release an update to fix this, along with other bugs like the Leg Curl many users report don't register, and the conflicting trainer voice remarks that don't coincide with your score/green dots. I'm trying to use this game and have loved it but the bugs are making it hard to use.

[AuntieParticle]

I have not heard of this particular problem before. The one thing I would check is whether you are perhaps too close, too far away or otherwise out of range of the sensor when it occurs? Also try cleaning the camera lenses of your Kinect.

[Gypsy816]

In addition to Nano's suggestions, I'd also try re-calibrating your Kinect in case something went loopy.

[reptilian9]

It seems to have gone away for now, after running the calibration with the smiley card and the Kinect ID a couple of times. Strange though, it seems like it would be a tracking issue and I don't understand why it would see me in the pause menu. Fingers crossed it doesn't happen again. However, I noticed a new one today, I burned about 245 calories and in the My Profile afterwards under previous 5 days, it only showed about 50 calories on the graph. I know my workouts were complete and I wasn't in a workout at the time, I'm familiar with the menus enough to know when it's saved my progress. It even showed the calories on the activities screen but not the my profile graph. Hoping it will show them there tomorrow.