Profile Picture, Fitness Test | Forums

[Swaylo73]

Basic questions here:
1. Profile picture, No picture. It states it took one, counts down as normal, but it's just a blue dot/picture. I have turned on/off lights, taken again and again, gave up. Any thoughts, help?

2. Day 2, it asked me to take a fitness test, again. Online and the game itself, knows I was there yesterday, calories posted, etc. It identified me (as best it can with a blue dot, see above) and I choose personal training and hey...fitness test, "let me introduce you to the mat" So I make sure I'm signed in, ok, yep and yet it still makes me do a fitness test. I turned it off. Why is this happening?

[jcarcopo]

I have taken the fitness test 2 times and on the 3rd day it is asking me to take the test again! It displays my previous stats and I even created a uplay account and linked it, but for some reason this thing keeps wanting me to take the fitness test again and again. Is there anyway to get support for this game?

[Kasmar45]

I first tried Your Shape in the evening under artificial lighting. I got the same picture as Sway. I did it again the next morning under natural light and the picture turned out much better.

I didn't have a problem with the fitness test. The only thing I can think of is you are not completing one of the tests properly.

[jcarcopo]

I took all the test and was rated advanced the next day the system recognizes me and shows my progress correctly. It then proceeds to take the fitness test for the 3rd time! My picture is fine and my facial recognizing is fine. The game is flawed and the autosave is not working and I am not the only person to have this problem repeatedly. I will wait for an update until them I wont waste my time with their personal trainer.

[astromusic]

FWIW, it did not happen to me. I have worked out for 3 days and day 2 and 3, it recognized me fine. Don't remember it taking any pictures though.

[jcarcopo]

Great so everyone who doesn't have the problem is going to chime in? You have a problem, too much time on your hands if you feel the need to express how you have not had a problem. ~ meh!

[astromusic]

Swaylo73: Found this answer on another forum; hope this helps you -

"The same exact thing happened to me this morning. I went to start my personal training and it made me do the entire fitness test over again. I think the problem may have been that I exited the personal training session the first time I went through it before I selected a specific program. This time I did the fit test, selected a program and did the first set of exercises for that program. I'll check it when I get home and make sure it saved my progress but I'm confident it did since my stats are available on the Your Shape center online. My wife started her training program on Sunday and didn't have the same problem. I believe she went through the whole fit test and selected the specific program the first time she did it. Good luck."

jcarcopo: Just trying to be helpful here; no need for your attitude! My point was to say that this problem is not necessarily a software problem if it does work for one and not the other.

[jcarcopo]

I guess sarcasm is forbidden? Its an autosave problem and they know it

[astromusic]

Update from that same poster:
"Update to my last post....I had my wife check for me (I was curious myself now) and my fit test seems to have been saved properly. After your fit test make sure to choose a program and it should correct the problem by saving your results. I went ahead and did he first set of exercises in the program but hopefully you don't have to go that far to make it work."

So, there is at least a work around that seems to be satisfactory.

jcarcopo: there is sarcasm and then there is disrespect for others, and clearly you don't know the difference.

[jcarcopo]

Your right, and your nosy. so I guess were both wrong. Your just more wrong then me. And you have no life because you lament over minutia. Go get a life.