1. #1
    born2beslicker's Avatar Member
    Join Date
    Apr 2005
    Location
    Renfrew, Scotland
    Posts
    42

    uPlay won’t retrieve old save

    I recently reinstalled the game on iOS, logged in with my Ubisoft Account but I’m still at the start. It just refuses to check for save data. I contacted support and they said the game has a bug where it can’t retrieve save data for now.

    I’m making this thread in hope that a mod can post when the problem is resolved or if somebody has a solution on how to force a game save check.
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  2. #2
    Same here, game started from scratch. Which is sort of fun. But now after playing a few of the tracks it won’t even login anymore ..
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  3. #3
    Ubi-Thrupney's Avatar Ubisoft Support Staff
    Join Date
    Mar 2021
    Posts
    634
    Hey there born2beslicker and guest-OkLGeQV9, thanks very much for reaching out about this. I understand you've both had trouble loading your save files, and logging in.

    This game is currently being handled by another area of Ubisoft who specialise in our mobile games. As such, I'd like to ask you to reach out to our teams on the dedicated mobile support website.

    Please let me know if you have any trouble getting in touch with them!
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  4. #4
    The game has been fixed on iOS. At least I was able to restore my saved progress from the server. The bunker is still not loading a new season, though I was able to retrieve my prizes.
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  5. #5
    Rejoice and sing from the rooftops, Trials Frontier is up and running once again! Leaderboards are back. Friends list too. The bunker not completely back for me yet, but this is a great start.
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