1. #1

    Ubisoft Charged & No Extraction

    Yesterday I bought Rainbow Six Extraction from the store, I waited and gave me a Transaction Error, so I Waited and bought again, nothing, Ubisoft Charged me 39.99 and after hours of chatting and ********ting about it they gave me nothing. I have proof of everything. Help pls
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  2. #2
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
    Join Date
    Oct 2014
    Location
    UK
    Posts
    2,509
    Hey,

    We can't discuss much about your account on the public forums however I can see your order has gone through. The game isn't out yet though, so you won't be able to access it yet. I'm not sure when the game is available to pre-download but I have sent a message to the game team and will try to find out for you and get back to you here if I can get this information to you in advance.
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