1. #1
    bitebug2003's Avatar Global Moderator
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    Cross-progression in Immortals Fenyx Rising not unlocking the Trophies

    Having imported my save files from the Ubisoft Cloud over to the PS5 version (PSN Gold Edition) of Immortals Fenyx Rising, the trophies I had already earned on the PS4 version (PSN Gold Edition) aren't unlocking on the PS5 version unless I start again - which I'm not prepared to do.

    Can this be fixed as the Cross-Progression system isn't working as intended

    Thanks
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  2. #2
    Ubi-Thrupney's Avatar Ubisoft Support Staff
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    Hey there bitebug2003, thanks for your post about this. I understand you've not been seeing the trophies unlock on PS5, despite having met the requirements while playing your save on PS4 and seeing the unlock there. My apologies for this.

    It is not possible to retroactively unlock the trophies if the requirements are met on one platform, and then the save transferred to a new platform. I'll be passing on your feedback about this internally, and I'm glad you've sent it across. Sorry for the inconvenience

    Let me know if you've any further thoughts or questions about this.
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  3. #3
    bitebug2003's Avatar Global Moderator
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    Thanks Ubi-Thrupney, that's a shame but fair enough.

    Do you know if those trophies will unlock on New Game + or would it have to be on a fresh save file?

    Thanks again
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  4. #4
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by bitebug2003 Go to original post
    Thanks Ubi-Thrupney, that's a shame but fair enough.

    Do you know if those trophies will unlock on New Game + or would it have to be on a fresh save file?

    Thanks again
    Hey bitebug2003,

    Trophies should be eligible for unlocking in both the normal and NG+ modes.

    If there's anything more we can answer, please let us know!
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  5. #5
    It looks like I'm in the same boat. My ps4 trophies don't populate on the ps5 either and I've started a NG+ and they still won't populate. What else can be done?
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  6. #6
    bitebug2003's Avatar Global Moderator
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    It's definitely buggy

    How could I have completed 'More Than Twelve Labours' before I completed 'One Chore Down?'

    (see the timestamps)

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  7. #7
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
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    Hey guys,

    Thank you both for sharing your experiences with earning trophies later than you expected.

    The only recommendation I can give at this time would be to complete our PS5 network troubleshooting guide to configure your network.

    Any trouble just let us know
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