1. #1

    I Can't cancel my subscription UBI+

    I Have tried to contact the support but with not sucess, tried to cancel by myself, but in the account management page simpy dosen't have the cancel subscription button
    Share this post

  2. #2
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,500
    Originally Posted by idazzed Go to original post
    I Have tried to contact the support but with not sucess, tried to cancel by myself, but in the account management page simpy dosen't have the cancel subscription button
    Hey ,

    Sorry to hear that you have been having trouble cancelling your Ubi+ subscription using account management.

    We have a dedicated support article on how to cancel your subscription which can be found here. In short the steps are:

    • Open the My Subscription page on the Ubisoft Store.
    • Select Cancel Membership.
    • Choose Yes to confirm your cancellation.

    With regards to the trouble you had when contacting support, If you are unable to reach us by our website we can also be contacted via Facebook or Twitter.

    Many thanks,
    Share this post