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  1. #1

    Requesting a refund, I've purchased the wrong version of the game.

    Requesting a refund, I've purchased the wrong version of the game.

    I intended to purchase The Settlers 7, but instead I've purchase 6.

    I have not download it yet, and haven't touch the game what so ever.

    Please help

    Regards,
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  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by Champ11132 Go to original post
    Requesting a refund, I've purchased the wrong version of the game.

    I intended to purchase The Settlers 7, but instead I've purchase 6.

    I have not download it yet, and haven't touch the game what so ever.

    Please help

    Regards,
    Hey there Champ11132

    Sorry for the delay in getting back to you!

    If you still need to request a refund, you can do so by contacting us directly via our Support Site, or you can also reach us on Facebook and Twitter.

    There we'll be more than happy to discussing and review your refund request.

    Thank you!
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