-
Junior Member
various save games
When I run heroes via uplay: // launch /, I have different saves than if I would run the game from the target path (C: \ Program Files (x86) \ Ubisoft \ Ubisoft Game Launcher \ games \ Might & Magic Heroes VI \ Might & Magic Heroes VI.exe).Is it possible to merge these saves or transfer them?
The target path and starting the game by uplay launch have different game IDs. I tried to copy, but unfortunately there is a synchronization at startup and it replaces the old records
I even reinstalled the game, but unfortunately it didn't help
-
Ubisoft Support Staff
Hey, Smerfiaczek91!
Sorry to hear that you are encountering this issue. As this could possibly be a licensing issue on your account we are going to need to look into this directly with you.
You can contact us via a private message on our social media channels here:
Facebook
Twitter
Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.
Thank you.
-
Junior Member
I have case number. Do you need this number?
-
Ubisoft Support Staff
Hello there Smerfiaczek91.
Thank you for returning to the forums. We'd like to ask that you don't share your support case number here for security reasons.
We can see that your case has been forwarded to the relevant teams for further investigation. We'll reach out to you through your case once more news becomes available.
Please let us know if you have any additional questions in the meantime.