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  1. #1

    Games Crashes impossible play from today HELP please

    Hi,
    I bought and started playing Breakpoint few days ago, never had problems, ultra settings, european region/Italy, Ubisoft connect.
    From today every time I start the game it crashes.
    The game is updated, graphic card too, I tried to reinstall also the game and Nvidia drivers, nothing changed.

    If I start it with standard DX11, it crashes just after epilepsy screen, returning to ubisoft connect launcher, no errors screen, nothing.

    If I start it with Vulkan, used until yesterday, it just doesn't start, black and then white screen, and GRB_VULKAN.exe error (not responding) photo attached.

    I have also The Division 2 in Ubisoft Connect and it works as always.

    Please help Ubisoft.

     3 people found this helpful
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  2. #2
    i got the same crash, i haved reinstall the game and update nvidia graphics, didnt works
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  3. #3
    yeah same here,earlier today all good. Now there's an article about an update and it crashes on launch...never had this before and I've been playing since its release
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  4. #4
    Same here. Tried reinstalling game and updating all GPU drivers etc. 5700xt and AMD3600 here
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  5. #5

    Same issue

    I'm having the same issue, reinstalled and everything still doesn't work.
    I noticed there was a ubisoft connect update earlier, thinking that has something to do with this.
    Looks like were gonna have to wait for them to fix the issue.
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  6. #6
    UbiStorm's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    214
    Hello everyone! I'm sorry to see that you're all experiencing the same, or similar, crashes when trying to play Breakpoint! When it comes to crashes of any kind, the first thing I recommend is running through our basic troubleshooting steps for PC, as these tend to resolve the most common cause of crashes. For this particular kind of crash as well, you can try deleting the GRB.ini video and graphic settings file (located in C:\Users.....\Documents\My Games\Ghost Recon Breakpoint folder). Then, verify your game files in Ubisoft Connect and try again.

    If none of those steps seem to resolve the issue, go ahead and grab your MsInfo and DxDiag files as well. Once you have those, upload them via a ticket on our Support Site and we can take a closer look at what exactly is going on. Please also keep me updated here as well!
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  7. #7
    None of the troubleshooting worked I submitted a ticket.
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  8. #8
    Exact same problem here, as from today. Haven't had a problem before that.
    Troubleshooting did not help.
    Only update I've seen is the Ubisoft Connect application.
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  9. #9

    Same issue here

    Been running Vulkan for over 3 months since I purchased the game and never had issues. Since today, after the Ubisoft update, I get the Breakpoint splash screen and nothing happens afterwards, no errors.
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  10. #10
    I think is the ubisoft connect app are crashing the game.
    I played this morning and after 13pm it stopped working.
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