1. #1

    Settlers History Edition - not loading

    Hi,

    Anyone able to help, downloaded the game from Ubisoft but when it tries to load it just automatically comes up with 'siedler.exe has stopped working' and then proceeds to close.... what am I doing wrong?
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,478
    Hello gregw_100, thanks for getting in touch with us and sorry to hear you are unable to download the game.

    What is the exact title of the Settlers game you are trying to download/launch from Ubisoft Connect please, so that I may check this?

    Can I also check, if you locate the games .exe file in its installation path, do you have this set to run as an administrator in the games Properties tab, under Compatability mode?

    If you have the game tile already downloaded in your launcher, but the game does not open, can you please try verifying your games files using this tool >
    https://www.ubisoft.com/help?article=000060529
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