1. #1

    cant subscribe, keeps getting payment error.

    i cant subscribe to the service, i keep getting "suspended".
    i go trough the signup and set payment method as paypal.
    after 2-3 hours it kicks me out of the game and says the subscription has been suspended.
    its not taking any money from my account "the credit cards connected is working"
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  2. #2
    It is possible that this is a problem on the side of the PayPal service. Try another payment system.
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  3. #3
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Hey Sjokoladebiten, thanks for reaching out and sorry to hear about this.

    To find more information as well as what could be causing this, have a look at the following article which will explain it more in detail.

    Should you have any further questions, let us know!
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