1. #1

    game activation key

    when I bought the game, I received the activation key of the game, what should I do?
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  2. #2

    game activation key

    Hello.
    There was a problem with the activation of the digital key for the Prince of Persia game: The Forgotten Sands Digital Deluxe Edition.
    When buying the game, I did not receive the activation key of the game, please help me.
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  3. #3
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by Jabeela Go to original post
    when I bought the game, I received the activation key of the game, what should I do?
    Hello there Jabeela,

    Welcome to the forums!

    I'm afraid I don't quite understand your query though.

    If you pre-ordered the Prince of Persia: Sands of Time Remake on PC, this will be bound to your account automatically and will become available when the game officially releases (hopefully in 2022).

    You shouldn't receive a key to enter, unless you've purchased the game from a 3rd party website.

    If you could please explain the details of your purchase in more detail, we're more than happy to take a closer look!

    Thank you!
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