1. #1

    Ubisoft + tab not showing in Ubisoft Connect

    I subbed to Ubisoft + today.
    The Ubisofot + tab is not showing on the application?

    I have reinstalled the application clearing all saved presets, run as administrator but still not tab.
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Hello IGZA_CARNaG3za, thanks for getting in touch with us and sorry to hear you are unable to access this tab.

    I have checked your active subscription and account details. As you have restarted the Ubisoft Connect client and reinstalled it, would you be able to get in contact with us with an image of how your connect tab appears and to let us know if you are using a VPN?

    We can then chase this up with our Ubisoft+ team.

    Please contact us about this over on of these links and let us know your Ubisoft username when you do, thank you >

    Twitter Support - https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/
    Ubisoft Email/Live Chat Support - https://www.ubisoft.com/en-gb/help/contact
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