1. #1

    We recently lost the case to our copy of The Fractured But Whole in a house fire

    I was wondering if it was possible to get a replacement case for it. The game was inside the Switch, which thankfully survived the fire, but the case was engulfed by the flames and the water from the fire hose. I'd like to know how much it would cost after shipping. Thank you!
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
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    1,142
    BradWii60: Hello there, I am truly sorry to hear this! For this inquiry, I would reach out to our Store Support Team Here to see what they can possibly do for you.
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