1. #1

    Endless loadins and freezes

    What's going on with the game today? It barely loads, and then goes into constant endless loadings, until at some point it freeze tightly. In such conditions, it is impossible even to pick up gold and envelopes. I am generally silent about participation in the event. I never even got to the "Start Mission" button. The game was freezing before.

  2. #2
    Evie..Frye's Avatar Senior Member
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    Hi Valius

    I think the lags and crashes you have in the game are related to the device you have.

    Is the Operating System of your device up to date and does your device overheat while playing games? Or maybe your device's memory is too full?

  3. #3
    My device is fine. All other apps work fine. I rebooted my phone just in case; turned it off completely and turned it on again; cleaned memory and garbage with different applications - no effect. At the same time, I forgot to clarify that when you enter the game, the game displays a message that viewing videos in offline mode is not available. And then she tries to endlessly connect to the servers and constantly gives a message that there is no connection. At the same time, the Internet signal is excellent and stable - all other applications work fine. The problems are exclusively with this game. In addition, in the comments on Facebook to the news about the current event, there is one with a call to fix your servers. Apparently, a person has a similar problem.

  4. #4
    Evie..Frye's Avatar Senior Member
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    Originally Posted by VaIius Go to original post
    My device is fine. All other apps work fine. I rebooted my phone just in case; turned it off completely and turned it on again; cleaned memory and garbage with different applications - no effect. At the same time, I forgot to clarify that when you enter the game, the game displays a message that viewing videos in offline mode is not available. And then she tries to endlessly connect to the servers and constantly gives a message that there is no connection. At the same time, the Internet signal is excellent and stable - all other applications work fine. The problems are exclusively with this game. In addition, in the comments on Facebook to the news about the current event, there is one with a call to fix your servers. Apparently, a person has a similar problem.
    Sorry for the issues you are having, I hope your problems will be fixed as soon as possible.
    It's nice that there is no problem with your device
    Currently the game has an "Offline issue", it seems to be related to ads running in the background
    I hope this bug will be fixed as soon as possible

  5. #5
    I hope so too. Fortunately, the current event is completely useless for me. But nevertheless, I can't even complete the daily tasks all day.
     1 people found this helpful

  6. #6
    Whenever I get this it's usually after an update of either my phone software or the game. Reset your phone, load the game. Exit the game. Reset your phone again. Then it should be more stable, in my experience.

  7. #7
    All these dances with tambourines help every other time, and sometimes they do not help at all. The last event went well with no freezes or crashes. As soon as I started the game today after the start of the current event, I again receive constant messages about offline mode and the inability to watch videos offline. At the same time, the game constantly freezes, crashes or goes into endless downloads. Everything is practically one to one, as it was a week ago. Only last time the lags were more critical - now I can at least collect gold and launch missions every other time.