1. #1

    Bug important

    Bonjour, je suis entrain de jouer sur le défi de la constellation au moment où j'enclanche un levier le jeu beugue et crashe. J'ai vérifier mes fichiers et tout est ok.

    Je vous ai envoyé une bonne dizaines de rapport je penses, que faire?.

    Merci beaucoup
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  2. #2
    UbiSushiVamp's Avatar Ubisoft Support Staff
    Join Date
    Jan 2021
    Posts
    452
    Hey there, thierrydesperes!

    Thank you for reaching out with your issue with Immortals Fenyx Rising! Please translate your message here for further assistance or reach out to our French speaking forums and they'd be happy to help you there. Thanks!
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  3. #3

    crash during constellation test

    Hello, I am playing on the constellation challenge when I click a lever the game squawks and crashes. I have checked my files and everything is ok.

    I have sent you a dozen of reports I think, what to do ?.

    thank you so much
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  4. #4
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Thanks for the translation. If you're sending crash reports from the little pop-up, that information is not sent to the Support team, so we'll need a little extra information. When the game crashes, is it giving any other error messages besides the crash report pop-up? Has it crashed any other times during this constellation puzzle? Also, would you be able to take a short video demonstrating this crash? It would help us get a better read on the situation.
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