1. #1

    Ver 3.2.0 issues

    Anyone else getting weird problems with the Library, Ceremony Room and Apothecary since the 3.2.0 update?

    On my hq these are all located on the right side of the first HQ screen.

    Good example is the apothecary where I got to collect two bottles but it only gives one and then the option seems to freeze. If I then click the library or ceremony room nothing happens. In order to get anything to happen I have to click on something else. If I click back on the apothecary I still can’t get the second bottle nor access the empty slot to start a new one. I then have to close the app completely and re login in order to access the second bottle.

    Not sure if it’s an issue with those rooms or just any rooms on the right side of the screen. Anyone else having HQ issues?

  2. #2
    Same for me.

    It will give me one, and instead of automatically progressing to the 2nd one immediately, it will go to the room overview and show one remaining...which will not collect until I close/terminate the game and start again.

    Happens with any crafting item...medicines, armour, weapons, accessories, research codices.

    It's fine on training, treasury and intel.

  3. #3
    Ubi-Bunny's Avatar Community Manager
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    Hey there!

    We are aware of this issue and we are currently working on a fix for it! I previously posted about the issue here:

    https://forums.ubisoft.com/showthrea...n-Issues/page2

    Known Issue - September 22nd

    We are aware of an issue related to collecting items from the HQ. This issue may prevent you from collecting the second item from a room, or cause a softlock to occur when attempting to collect an item.

    We are currently working on a fix for this issue, but in the meantime, force quitting your game should resolve the issue.

    Apologies for the inconvenience!
     1 people found this helpful

  4. #4
    Originally Posted by mmmfive Go to original post
    Same for me.

    It will give me one, and instead of automatically progressing to the 2nd one immediately, it will go to the room overview and show one remaining...which will not collect until I close/terminate the game and start again.

    Happens with any crafting item...medicines, armour, weapons, accessories, research codices.

    It's fine on training, treasury and intel.
    If you zoom in on another room and then move over to the apothecary while zoomed in you should be able to collect the second potion and re-assign heroes to make more.
    That's how I do it.

  5. #5

    Cant play since the current event started

    Starting today game wont stop loading on the HQ screen. Somtimes i get an "can watch an add while offline" pop up.
    Anyone else having this issue?

  6. #6
    Evie..Frye's Avatar Senior Member
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    Originally Posted by Sgiathach003 Go to original post
    Starting today game wont stop loading on the HQ screen. Somtimes i get an "can watch an add while offline" pop up.
    Anyone else having this issue?
    Hi Sgiathach003
    Here is the same issue:
    https://forums.ubisoft.com/showthrea...ns-and-freezes

  7. #7
    To add observation to issue with apothecary.

    If im zoomed into the room and select the first slot I get the first bottle but cannot immediately click in the second. However if I wait until that hero has left the room the second slot frees up and I’m able to collect the second bottle. Similarly, once I collect the second bottle the hero has to have left the room before I can open the empty slot up and start a new bottle.

    Hence, you don’t have to force quit the game, just wait a few secs for the hero to walk out of the room to let you progress.

    Hope this observation helps find the reason for the fault.