1. #1

    settlers 7 problem

    Hi first I must say, my english isn't good.I bought a game on ubisoft store, I downloaded it on my computer and instaled. When I want run a game, the program want an activation key. I haven't it anywhere. I know that it should be under the play button but it isn't. I don't know what to do. Please help me
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  2. #2
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
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    Oct 2014
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    UK
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    Hey,

    In Ubisoft Connect, choose your account name in the top right hand corner of the application.

    • From the menu, select Account Information.

    • Inside your Account Information page, pick My Games.
    Here you can see a list of the games you own on your account.

    • Find the game that you need and then select Show Key.
    You can easily copy and paste the key using the buttons displayed.

    Let us know if you have any further issues.
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  3. #3
    Hi. I'm sorry but I can't find this. There are nowwer "show an activation key".
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  4. #4
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
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    Oct 2014
    Location
    UK
    Posts
    2,487
    Hey,

    Sorry to hear you still can't locate the key. Please can you contact us directly via our Support Site or you can also reach us on Facebook and Twitter so we can speak to you privately about this.
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