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  1. #1

    Club Room is not shown in Arcade search

    Hey,

    Recently when searching for "chase" in the Arcade search, we realised that we couldn't find any room of the "Chase Club" :

    https://i.ibb.co/BCCMYW4/unknown-444-1.png

    Sry I don't have in-game screenshots anymore but it seems that the API is doing weird things as they should be visible in theory...
    same search on the unofficial site trackmania.io :

    https://i.ibb.co/b5LjczB/Screenshot-...003-Chrome.png

    Club properties :
    https://i.ibb.co/JmCSbpL/Screenshot-...206-Chrome.jpg

    Club activities :
    https://i.ibb.co/bXR51MB/Screenshot-...218-Chrome.png

    It used to work some days ago.
    It's quite of an issue as standard players cannot join our server anymore (without using the join a friend option Uplay has)...

    Hope you can help me, or find where the issue is coming from ^^
    Have a good day, Flirno
     1 people found this helpful

  2. #2
    Ubi-Thrupney's Avatar Ubisoft Support Staff
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    Mar 2021
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    Thanks for your post about this, Flirno, and for these screenshots! Sorry to hear you've been unable to find your club with the in-game search.

    I've reached out to our teams to get some more information about this, and I'll be back in touch on this forum thread as soon as I can. Thanks for your patience in the meantime!

  3. #3
    Ubi-Thrupney's Avatar Ubisoft Support Staff
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    Hey again, Flirno! Just to let you know, we're looking into this now, and we'll see about getting the issue resolved as soon as possible. Hope you have a good time with your club in the meantime!

  4. #4
    This has been fixed


    Hope this also fixed the issue for others too, thanks <3

  5. #5
    Ubi-Thrupney's Avatar Ubisoft Support Staff
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    Mar 2021
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    Thanks for getting that screenshot across to us! Our dev team has let us know that it is indeed fixed, and it's great to have confirmation from you as well.

    Happy racing, gotta go fast!

  6. #6
    I'm sorry but it seems to be glitched again

    Not in server search :


    In club activites:


    Server is working :



    A recent update seems to have broke it again, please help :/

  7. #7
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by Flirno.Knackii. Go to original post
    I'm sorry but it seems to be glitched again

    Not in server search :


    In club activites:


    Server is working :



    A recent update seems to have broke it again, please help :/
    Sorry to hear that. I have reached out to the team again regarding this.

  8. #8
    Thanks again for your quick reply,
    It works again ("Chase CLUB!" is the one I was looking for), have the team done anything to fix it or did this bug fixed itself ^^' ?
    That's such a weird bug to be honest...

  9. #9
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by Flirno.Knackii. Go to original post
    Thanks again for your quick reply,
    It works again ("Chase CLUB!" is the one I was looking for), have the team done anything to fix it or did this bug fixed itself ^^' ?
    That's such a weird bug to be honest...


    Hey there!

    Glad it's sorted, the team got back to me the next day to let me know the issue had been fixed again. If you do notice this occurring again in future please let us know but hopefully that won't be the case!