All Information Required to Submit In-Game Tickets, CURRENT THREAD, year 2021
Hi Dear Friends
Here are the steps required to submit a Ticket from within the Game:
0) Click the "MORE" tab while Out of Mission

1) Click the "OPTIONS" tab

2) Click the "SUPPORT" tab
3) Click on the "CUSTOMER SUPPORT" tab

4) Then you will see the "Hi, how we can help you?" page. There is a "Chat Window" at the far right and bottom of the page and click here.

5) and the Chat Window will open, the following chat will appear in front of you:
"Before we begin , we need some more information.
What's your e-mail?"
E-mail:
Enter your email ------>
First, enter your email address here and then my advice is to explain all your problems in detail and I think the best way to do this is "Bug Reports Form"
Here is the Bug Reports Form:
Bug Reports Form
Please copy and paste the following form when entering bug reports:
*Bold = required.
Title:
Description/repro steps:
Context (ex. Mission name):
Device info:
Game version:
Brotherhood name or player ID:
Notable preconditions:
Time of day:
Example (screenshot or video):
PICTURES: https://imgbb.com/upload You can easily upload game images from this site
VIDEOS: https://www.youtube.com/ I recommend YouTube for videos

ADDITIONAL INFORMATION:
You can easily Copy and Paste information such as the Bug Reports Form into the in-game Chat Section from any application such as Microsoft Word or online from sites such as Google Translate:
For instance:

An example Bug Reports Form:
Bug Reports Form
Title: Softlock Issue, Game freezes and nothing reacts
Description/repro steps: After using Girolamo's Maiming Sweep in the last room of the Fifth Mission of The Eagle's Shadow Helix Rift Event, the game suddenly froze and nothing was responding and I had to reset the game
Context (ex. Mission name): The Eagle's Shadow Helix Rift Event, Chapter 5, "The Unseen Knife" mission
Device info: Model Name: iPad Pro(12.9-inch) (4th generation)
Model Number: MXAX2TU/A
IOS Software Version: 14.7.1
Game version: 3.1.2.98255.98516
Brotherhood name or player ID: Your Brotherhood Name
Notable preconditions: This Softlock event occurs in existing rooms or before rooms with Interaction Scenes/Dialogues/Cutscenes sometime after I use Bleeding/Poison Skills or get stuck in traps with Bleeding Effects
Time of day: All Day
Example (screenshot or video): https://imgbb.com/upload and www.youtube.com/
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