1. #1

    amd launch error

    hello guys i need help,when i try to start hyper scape there is an error code something about amd driver not suported but i have the newest driver i have this problem since season 3
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

    If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

    Generating a DirectX Diagnostic Report

    Generating a Microsoft System Information Report

    The fastest way to do this would be directly through our "Live Chat" service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

    Apologies for any confusion or inconvenience this may have caused.
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