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  1. #1

    ubisoft not sending me the required email

    Hello, no matter how long I wait, I do not receive the necessary e-mail to change my e-mail address and password [my e-mail is not wrong]
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  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by BugraUgur Go to original post
    Hello, no matter how long I wait, I do not receive the necessary e-mail to change my e-mail address and password [my e-mail is not wrong]
    Hey BugraUgur,

    Welcome to the Forums!

    We're more than happy to help you with updating your password, however we can't help with this over the Forums.

    Instead could you please contact us directly via our Support Site, Facebook or Twitter where we'll be more than happy to take a look.

    Thank you!
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