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Junior Member
Resolution Issue
Ubisoft asked to explain why I'm not enjoying the game, here's why: the game is so stretched on my phone that lots of things are off camera, or on the world map, help/option buttons are placed on top of stages, and I cannot select the level and have to wait to just start a new adventure. I'm not worried about skins or prices of stuff, I'll worry about that AFTER Ubisoft decides to patch these glitches. Very difficult to enjoy the game right now.
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Ubisoft Support Staff
Hello guest-Y6w3l8A1, I am sorry to hear that the aspect ratio does not look correct for you.
Can you tell us what exact device you play on, the update version of the device and are you able to take a screenshot of this for us?
You should be able to upload a screenshot or photo of this to an image hosting website, such as Imgur or Snipboard and the like, then post the URL for us to view, so we can see how this look for you.