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Junior Member
Ubisoft Connect on a ps4 sub account
Does anyone know if there is a way to connect to Ubisoft Connect in Fenyx Rising when playing in a PS4 sub account for a child. I've changed all the parental settings on the PS4 but it still won't let my child connect – I get the online service error. My son really wants the in-game rewards he will have earned and it would be a shame if this can't happen without having to start the game all over again in my main account. Thanks in advance to anyone with suggestions.
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Ubisoft Support Staff
Hello steveraw77, welcome to the forums!
Can you please confirm if you created a Ubisoft account for your child, by any chance? The reason I'm asking is that it's not possible to link two PSN accounts to one Ubisoft account.
If, however, that's not the case, can you please confirm if you're receiving any errors? If so, can you please provide us with a screenshot of this occurring?
Many thanks and if you have any additional questions, please let us know.