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  1. #1

    Avatar missing

    Since the new season I havent been able to get my avatar picture to appear, its on ps4 and Im using my ps4 avatar, an avatar picture thats from the psn store. The avatar picture is also specifically from a pre ordered game that has now been released. I have tried switching psn avatar pics and restarting the game app, but the r6 avatar pic is always the same, its a picture of a silhouette 👤 image. I thought this problem would go away after a update patch or two, but still this problem remains. Help would be greatly appreciated. Please and Thanks!!
    Also, when can we get a Tiger 🐅 outfit for Mute? I dont think its fair that Smoke gets to be the only one with a pink Leopard 🐆 outfit!!
    -TheTigerTony
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  2. #2
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
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    Sep 2019
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    Hey there, TheTigerTony! I'm sorry to hear that your avatar picture isn't showing up properly. Have you reached out to Sony about this yet since you're using the PSN avatar system?

    Also, thanks for the cosmetic feedback for Mute. I'll pass it along.
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  3. #3
    Originally Posted by UbiKoreanBBQ Go to original post
    Hey there, TheTigerTony! I'm sorry to hear that your avatar picture isn't showing up properly. Have you reached out to Sony about this yet since you're using the PSN avatar system?

    Also, thanks for the cosmetic feedback for Mute. I'll pass it along.
    Hey KoreanBBQ,

    I have had the same issue since the start of the new season also. Ubi Support gave me a bunch of steps to follow but nothing has helped solve the issue.
    https://www.ubisoft.com/en-gb/help/a...on-4/000060522
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  4. #4
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by Ronhaar_ Go to original post
    Hey KoreanBBQ,

    I have had the same issue since the start of the new season also. Ubi Support gave me a bunch of steps to follow but nothing has helped solve the issue.
    https://www.ubisoft.com/en-gb/help/a...on-4/000060522
    Hey Ronhaar_,

    Thank you for getting back to us, as UbiKoreanBBQ suggested above, have you yet contacted Sony regarding this?

    And is Rainbow Six: Siege the only title you've encountered this with?

    Thank you!
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