1. #1

    Couldn't Claim Mysterion Event Packs

    Hello,

    On the last Mysterion Events, I've achived all the packs on single and three on the team packs but I have claimed only three packs (2 single, 1 team) but I was not able to login the game and couldn't claim the other packs. Would you please help me claim the packs I've achived on, Is there any way to get them?

    Even though event is ended, t is so frustrating to not being able to claim the earned packs.

    I would be appreciated if you can solve this issue

    Best regards
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  2. #2
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,506
    Hello there!
    I'm afraid that once an event ends, all the unopened packs that were connected to that event end as well. There isn't a way to reinstate them once they are gone. I always suggest that players open up their packs as soon as they earn them to make sure something like this doesn't happen.
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