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  1. #1
    Merlin4271's Avatar Member
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    Verification code when logging on.

    Since the last update I am having to get a verification code every time I log on the the game. I always click the trusted machine box but it still does this every time. Can this be stopped it's gotten really annoying.
     1 people found this helpful
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Hey Merlin4271,

    Thanks for reaching out to us and I'm sorry to hear that.

    This issue has been reported to the team and is under investigation.

    Apologies for any inconvenience caused.
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  3. #3
    Merlin4271's Avatar Member
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    Now aside from the verification mess the strike designator keeps popping up when I'm in Erewhon.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Thank you for getting back to us, Merlin4271

    Could you provide more details on the Strike Designator popping up?
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  5. #5
    Merlin4271's Avatar Member
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    It pops up in a small box like I just got it except it's every time I go to Erewhon.
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  6. #6
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Thanks for clarifying that for us.

    This is an issue that we are aware of, and is being looked into by the team.
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  7. #7
    Merlin4271's Avatar Member
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    Ok this has gotten worse. Now when I log on and it sends me a verification code it says it's not correct and I have to log in to the connect to get it. For now I'm done with this game, it's too much hassle to even play.
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  8. #8
    Ubi-Spud's Avatar Ubisoft Support Staff
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    I'm sorry for the frustration this is causing! This issue is still being looked into, and we'll update you guys when it is resolved.

    I appreciate your continued patience and hope you come back soon.
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