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  1. #1

    Game crashes on launch

    Hi, when I launch New Dawn, either via the desktop icon, via Ubisoft Connect or Steam I get the same results. The game has worked fine in the past. The problem is this, the New Dawn splash screen opens fine but when the game tries to load and goes to a full screen black the game crashes with a Ubisoft Connect message saying 'Oh no, it's crashed.'

    Please help as I didn't have that much more of the game to complete

    I've verified files, re-installed Ubisoft connect and followed your basic troubleshooting guide.

    Opening Ubisoft Connect on it's open work fine, it only crashes when you launch the game
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi garrybrown,

    Thank you for contacting us, we're sorry to hear you've been running into crashing issues with New Dawn.

    To help us take a look into this for you, through your system files. To help us look into this, please get in touch with a member of the Support team through one of the channels below:
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