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  1. #1

    Friend and I bought DLC. Can't continue old save file now.

    Hello!

    Me and my friend have a save file with just shy of 40 hours invested. We thought we would spice things up by buying Season pass 2 and city lights together.
    After that, we have for 2 week, and at two separate occasions, tried to resume play.

    My friend originally bought the gave via Epic Store, but launch it through Uplay.
    I bought it through Uplay.
    We both bought the new DLCs through Uplay.

    We tried the most recent file. Did not work.
    We tried an older file in the same game. Did not work.
    We tried continuing the game separately for a few minutes so the DLCs would activate, and then rehost. Did not work.
    We tried making connecting via the overlay

    We started a entirely new game, and that did work, so it's not something basic with our connections.

    What on earth should we do?

    Best regards,
    Sommarfågeln
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  2. #2
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,901
    Hey TheSummerbird, thanks for getting in touch and sorry to hear about the issue you ran into there, as I fully appreciate that after investing so many hours you do not want to start all over again.

    Could you clarify as to what happens when you attempt to launch your old save?

    Additionally, if your friend is able to access the DLC content then he is rather fortunate as having content between different clients is very likely to cause compatibility issues. For more information, click here.
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  3. #3
    Thank you for your reply, we truly appreciate it!

    Now, whenever either one of us load the save, we enter the lobby as per usual. But we are unable to invite the other, or rather, we don't see any indication that we get an invitation. We are also unable to set the game to public and join that way. The "Public" button is simply grey and unresponsive.

    And to be clear. We used the in game invite function, and tried the Uplay overlay. Neither caused the usual join game option to show for the 40 hour file. But a fresh game with all DLCs did work.

    Best regards,
    TheSummerbird
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  4. #4
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,486
    Originally Posted by TheSummerbird Go to original post
    Thank you for your reply, we truly appreciate it!

    Now, whenever either one of us load the save, we enter the lobby as per usual. But we are unable to invite the other, or rather, we don't see any indication that we get an invitation. We are also unable to set the game to public and join that way. The "Public" button is simply grey and unresponsive.

    And to be clear. We used the in game invite function, and tried the Uplay overlay. Neither caused the usual join game option to show for the 40 hour file. But a fresh game with all DLCs did work.

    Best regards,
    TheSummerbird
    Hey there,

    Thank you for your detailed update.

    Can I check whether you are both able to play together with any other saves or is it the same story?

    Many thanks,

    - Ubisoft Support
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  5. #5
    Thanks for your reply!

    With the almost 40 hour game, it does not work even if we go back an hour or more into older saves, but when we started an entirely fresh game, we were both able to join the same game with all the newly bought content activated.

    Best regards,
    TheSummerbird
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