1. #1

    Ubisoft Challenges Not Progressing

    I have a problem where some of my challenges won't update.

    I already upgraded my health and stamina at 4 and 18 mastery, respectively. I therefore should have completed "Putting in Work" and "An Apple a Day" since I already reached maximum capacity. It still shows I haven't.

    I tried making a new game and upgraded my health / stamina. I also hunted some weapons and armor (a strategy told by the others to get around the glitch). The weapons and armor updated, but the max stamina still didn't.

    I love the game and been playing for more than 100hrs.. The challenges are no big deal, but the XP rewarded will be such a waste in my opinion. That's why I decided to raise it up. Plus I see some people having the same problem as well. I hope it'll be fixed. Still liking the game.
    Share this post

  2. #2
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Hi monagel! I'm sorry about the delayed response! Are "Putting in Work" and "An Apple a Day" the only two challenges that haven't updated for you? If not, can you list the others that are also affected? Also are you online when completing these challenges versus being in Offline Mode?
    Share this post

  3. #3

    immortal fenxy rising core challenges

    'Putting in the work', 'An Apple a Day', 'God-like' and 'On the path of gods' aren't updating for me either.

    I am a:
    level 14 stamina
    level 2 health
    level 13 gear
    level 13 armor
    level 9 godly powers
    level 8 in skills

    Is there a cap that I have to meet?
    Share this post

  4. #4
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Originally Posted by crixi1 Go to original post
    'Putting in the work', 'An Apple a Day', 'God-like' and 'On the path of gods' aren't updating for me either.

    I am a:
    level 14 stamina
    level 2 health
    level 13 gear
    level 13 armor
    level 9 godly powers
    level 8 in skills

    Is there a cap that I have to meet?
    Sorry to hear that these are also not popping for you. Are you online when completing these challenges?
    Share this post

  5. #5
    Originally Posted by Ubi-Viral Go to original post
    Sorry to hear that these are also not popping for you. Are you online when completing these challenges?
    Yes I am
    Share this post

  6. #6
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by crixi1 Go to original post
    Yes I am
    Thanks for getting back to us!

    Is it the same case when checking the Ubisoft Connect mobile app and website?

    The progression still isn't tracked?
    Share this post

  7. #7
    Originally Posted by Ubi-TheBerry Go to original post
    Thanks for getting back to us!

    Is it the same case when checking the Ubisoft Connect mobile app and website?

    The progression still isn't tracked?
    I don't use the mobile app. The website and the link in the Nintendo Switch both show not achieved as of today Sept. 9th.
    Share this post

  8. #8
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Hi crixi1,

    Apologies for the late response. I'm sorry to hear that the core challenges that you mentioned have not updated in Ubisoft Connect.

    To investigate this further could you please contact support on one of the following channels:

    Facebook
    Twitter
    Support Ticket or Live Chat

    Can you also provide screenshots in game to show that you have completed the requirements for each of the challenges.
     1 people found this helpful
    Share this post

  9. #9
    Originally Posted by Ubi-Keo Go to original post
    Hi crixi1,

    Apologies for the late response. I'm sorry to hear that the core challenges that you mentioned have not updated in Ubisoft Connect.

    To investigate this further could you please contact support on one of the following channels:

    Facebook
    Twitter
    Support Ticket or Live Chat

    Can you also provide screenshots in game to show that you have completed the requirements for each of the challenges.

    I found the problem. Those achievements are for the Immortal Fenyx New God expansion pack. I achieved Rite of Passage when I played the New God expansion.

    I just wanted to post this so if someone else has the same issue they will check to see if they are playing the right game.
    Share this post

  10. #10
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Thanks for the update, crixi1! We appreciate it, and hope you have a great rest of your weekend.
    Share this post