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  1. #1

    Download Speed Issue

    Hi, I have a problem with the game download. I purchased and downloaded my game last year, then I uninstalled it. Now, I'm downloading this game from Ubisoft Connect; unfortunately, it will take 12 day to complete the download. Anyone has the same issue and know how to fix it. Thanks a lot.
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  2. #2
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,500
    Originally Posted by Liem1992 Go to original post
    Hi, I have a problem with the game download. I purchased and downloaded my game last year, then I uninstalled it. Now, I'm downloading this game from Ubisoft Connect; unfortunately, it will take 12 day to complete the download. Anyone has the same issue and know how to fix it. Thanks a lot.
    Hey there,

    Sorry to hear that your download time is so long.

    To help troubleshoot I would recommend to complete our connection troubleshooting guide in full to configure your network for the app.

    Any trouble just let us know.
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